Gartner Symposium panel points out that speed, in the real-time enterprise is not enough. Right-time is just as important and if you get it wrong, all you will do is anger your customers.
Gartner analysts Betsy Burton and Matthew Boon keep Symposium delegates on the edge of their seats with a thorough and thoroughly engaging review of the powerhouse vendors.
Gartner analyst Greta James explains to Symposium delegates the need for banks and other e-commerce businesses to resist third-party relationships in managing online customer identities.
