San Diego, CA ITxpo 2002 - Agenda & Programs, gartner.com
San Diego, CA ITxpo 2002 - Agenda & Programs,
 
San Diego, CA ITxpo 2002 - Agenda & Programs,


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Florence, Italy
10-12 March 2003
San Diego, CA, USA
23-27 March 2003
Orlando, FL, USA
19-24 October 2003

Past Symposium/ITxpo
Sydney, Australia
12-15 November 2002
Cannes, France
4-7 November 2002
Tokyo, Japan
23-25 October 2002
Orlando, FL, USA
6-11 October 2002
Johannesburg, South Africa
4-7 August 2002
San Diego, CA, USA
29 April - 2 May 2002
Florence, Italy
8-10 April 2002


Agenda & Programs
  
  


Sunday 28 April
Monday 29 April
Tuesday 30 April
Wednesday 01 May
Thursday 02 May

Sunday, April 28

12:30 PM-1:30 PM       (01a) Tutorial: Managing IT in a K-12 School District
Track:( TUT HE )
12:30 PM-1:30 PM (01b) Tutorial: Tearing Down the Wall: AD and Operations Together
Track:( TUT AD )
12:30 PM-1:30 PM (01c) Tutorial: Making the Most Out of Your Human Capital Budget
Track:( TUT BMIT )
12:30 PM-1:30 PM (01d) Tutorial: Selective Outsourcing and Networked Systems Management
Track:( TUT ENTM )
12:30 PM-1:30 PM (01e) Tutorial: The Future of Linux in the Enterprise
Track:( TUT ESS )
2:00 PM-3:00 PM (02a) Tutorial: Tools and Techniques for Building IT's Business Credibility
Track:( TUT BMIT )
2:00 PM-3:00 PM (02b) Tutorial: Content Networking: Preparing for a Streaming World
Track:( TUT NET )
2:00 PM-3:00 PM (02c) Tutorial: Aggregation in Financial Services: Knowing the Options
Track:( TUT FIN )
2:00 PM-3:00 PM (02d) Tutorial: Evaluating the Government 'Seat Management' Option
Track:( TUT GOV )
2:00 PM-3:00 PM (02e) Tutorial: Architecture Step-by-Step Creation/Communication
Track:( TUT ARCH )
2:00 PM-3:00 PM (02f) Tutorial: Managing Risk on Large Enterprise Projects
Track:( TUT ERP )
3:30 PM-4:30 PM (03a) Tutorial: Searching, Personal and Probing Questions: How Users Find What Matters
Track:( TUT IPWS )
3:30 PM-4:30 PM (03b) Tutorial: CRM Vendor Evaluation Strategies: An Essential Tutorial
Track:( TUT CRM )
3:30 PM-4:30 PM (03c) Tutorial: Middleware Overview and Scenario
Track:( TUT AIM )
3:30 PM-4:30 PM (03d) Tutorial: Mobile Healthcare: Applications, Vendors and Adoption
Track:( TUT HC WMB )
3:30 PM-4:30 PM (03e) Tutorial: Fast-Track Sourcing
Track:( TUT SORC )
5:00 PM-6:00 PM (04a) Tutorial: E-Learning Strategy and Planning
Track:( TUT KCM )
5:00 PM-6:00 PM (04b) Tutorial: Content Strategies for SMBs: Making Web Sites Pay Off
Track:( TUT SMB )
5:00 PM-6:00 PM (04c) Tutorial: Mobile and Wireless Portal Vendor Selection Process
Track:( TUT WMB )
5:00 PM-6:00 PM (04d) Tutorial: Shifting Dynamics in the CRM Software Market
Track:( TUT CRM )
5:00 PM-6:00 PM (04e) Tutorial: Data Warehouse Case Studies: The Good, the Bad and the Ugly
Track:( TUT BIDW )
5:00 PM-6:00 PM (04f) Tutorial: Selecting a Portal Vendor Without Losing Your Mind
Track:( TUT IPWS )

Monday, April 29

11:30 AM-12:30 PM (13a) The Hewlett-Packard/Compaq Merger: Picking the Winners and Losers
Track:( VEN ESS )
11:30 AM-12:30 PM (13b) Lead Presentation: Keeping Your Balance — The CIO Agenda to Deliver Performance and Relationships
Track:( CIO ERP )
11:30 AM-12:30 PM (13c) Gartner 360°: Sourcing
Track:( SORC )
11:30 AM-12:30 PM (13d) Lead Presentation: The IS Organization's Credibility Curve: Elevating Performance and Perceptions
Track:( BMIT )
11:30 AM-12:30 PM (13e) Lead Presentation: Protecting Corporate Assets: The InfoSec Scenario
Track:( SEC )
11:30 AM-12:30 PM (13f) Lead Presentation: How Real Is the ‘Agile’ Enterprise?
Track:( AIM )
11:30 AM-12:30 PM (13g) Lead Presentation: Mobile Enterprise Business Scenario
Track:( WMB )
11:30 AM-12:30 PM (13h) Lead Presentation: GartnerG2 Scenario: In Search of Business Growth
Track:( G2 )
11:30 AM-12:30 PM (13i) Lead Presentation: Higher Education Scenario
Track:( HE )
2:00 PM-3:00 PM (14a) Lead Presentation: The Future of the Server
Track:( ESS )
2:00 PM-3:00 PM (14b) Lead Presentation: Financial Services Scenario: The Dinosaur Awakens
Track:( FIN G2 )
2:00 PM-3:00 PM (14c) Information Trends and Directions
Track:( CIO )
2:00 PM-3:00 PM (14d) Lead Presentation: KM Scenario: Practices, Technologies, and Value
Track:( KCM ETT ERP )
2:00 PM-3:00 PM (14e) Lead Presentation: Enterprise IT Architecture: Compass for IT Decisions
Track:( ARCH BMIT SMB AIM )
2:00 PM-3:00 PM (14f) Lead Presentation: AD Scenario — Crossing the Generation Gap
Track:( AD )
2:00 PM-3:00 PM (14g) Lead Presentation: Preparing for Your Last Network Architecture
Track:( NET )
2:00 PM-3:00 PM (14h) Lead Presentation: Data Warehouse Scenario: TCO and ROI in Tough Economic Times
Track:( BIDW )
2:00 PM-3:00 PM (14i) Lead Presentation: E-Government Scenario: Moving Forward
Track:( GOV )
3:30 PM-4:30 PM (15a) Lead Presentation: The Homeland Security Scenario
Track:( BPP SEC )
3:30 PM-4:30 PM (15b) Creating the CIO Executive Success Cycle
Track:( CIO )
3:30 PM-4:30 PM (15c) Lead Presentation: Business Applications Scenario
Track:( ERP )
3:30 PM-4:30 PM (15d) Lead Presentation: The Small and Midsize Business Scenario
Track:( SMB )
3:30 PM-4:30 PM (15e) Lead Presentation: Healthcare 2002: Uncertain Times, Hard Choices, Practical Solutions
Track:( HC G2 )
3:30 PM-4:30 PM (15f) Lead Presentation: Web Service Scenario: Software as a Service Comes Alive
Track:( IPWS AIM )
3:30 PM-4:30 PM (15g) IBM: Going on the Offensive
Track:( VEN ESS )
3:30 PM-4:30 PM (15h) Lead Presentation: Networked Systems Management Scenario: The Enterprise and Beyond
Track:( ENTM )
3:30 PM-4:30 PM (15i) Lead Presentation: Emerging Trends and Technologies Scenario: Technology Radar Screen
Track:( ETT )
5:00 PM-6:00 PM (16a) Lead Presentation: Gartner’s CRM Vision: Moving from Disillusionment to Real Value
Track:( CRM ERP )
5:00 PM-6:00 PM (16b) Business Continuity in Crises: CIO Lessons
Track:( CIO SEC )
5:00 PM-6:00 PM (16c) Building and Sustaining IT Credibility: Organizational and Governance Imperatives
Track:( BMIT )
5:00 PM-6:00 PM (16d) Web Content Management Today and Tomorrow
Track:( KCM )
5:00 PM-6:00 PM (16e) VoIP: Implementing New Mission-Critical Applications
Track:( NET ETT )
5:00 PM-6:00 PM (16f) Enterprise Server Selection in a Changing World
Track:( ESS BIDW )
5:00 PM-6:00 PM (16g) Future Growth: Five Key Imperatives for CEOs
Track:( FIN )
5:00 PM-6:00 PM (16h) CRM Strategies for SMBs
Track:( SMB )
5:00 PM-6:00 PM (16i) Automotive Industry Scenario: Growth Strategies in a Recovering Economy
Track:( G2 )

Tuesday, April 30

10:00 AM-11:00 AM (22a) Microsoft: After the .NET and Department of Justice Dust Settles
Track:( VEN IPWS ESS )
10:00 AM-11:00 AM (22b) E-Government: Revolution in Progress
Track:( CIO GOV )
10:00 AM-11:00 AM (22c) Legacy Software: Junkyard Wars for Web Services?
Track:( AD )
10:00 AM-11:00 AM (22d) HIPAA in the Homestretch — An Industry Progress Report
Track:( HC SEC G2 )
10:00 AM-11:00 AM (22e) A Five-Year Vision for CRM Architectures and Technologies
Track:( CRM BIDW ETT )
10:00 AM-11:00 AM (22f) The NSM Big Four: Dinosaurs or Dynamos?
Track:( ENTM )
10:00 AM-11:00 AM (22g) The Evolution of E-Learning and E-Content for Higher Education
Track:( HE KCM )
10:00 AM-11:00 AM (22h) Mobile/Wireless Device Management
Track:( WMB )
10:00 AM-11:00 AM (22i) Gartner 360°: Application Integration
Track:( AIM FIN )
11:30 AM-12:30 PM (23a) Sourcing Goes Strategic
Track:( SORC BMIT HC )
11:30 AM-12:30 PM (23b) Gartner 360°: Delivering on IT Architecture Value
Track:( ARCH )
11:30 AM-12:30 PM (23c) Security on the Run
Track:( SEC WMB )
11:30 AM-12:30 PM (23d) Trend Watch: Four Key Trends for 2002–2012
Track:( ETT )
11:30 AM-12:30 PM (23e) Public Sector Human Capital Management
Track:( GOV )
11:30 AM-12:30 PM (23f) ERP Scenario
Track:( ERP )
11:30 AM-12:30 PM (23g) Glocalizing' Your IS Organization
Track:( CIO )
11:30 AM-12:30 PM (23h) How Web Services Mean Business
Track:( IPWS AIM )
11:30 AM-12:30 PM (23i) Network Service Providers: Old Players, New Services?
Track:( NET )
2:00 PM-3:00 PM (25a) Global Aftershocks: Implications for the Resilient Virtual Organization
Track:( BPP BMIT SEC )
2:00 PM-3:00 PM (25b) Business Intelligence: Making the Data Make Sense
Track:( BIDW CRM HC )
2:00 PM-3:00 PM (25c) Service-Oriented Development of Applications: SODA and the Web Service Production Platform
Track:( IPWS ARCH AD )
2:00 PM-3:00 PM (25d) Sourcing: From Remedy to Strategy
Track:( CIO )
2:00 PM-3:00 PM (25e) Software Configuration Management: Microsoft and Beyond
Track:( ENTM )
2:00 PM-3:00 PM (25f) ERP and ASPs for Higher Education
Track:( HE )
2:00 PM-3:00 PM (25g) Shift Happens: New Strategies for Government
Track:( GOV )
2:00 PM-3:00 PM (25h) SCM Scenario
Track:( ERP )
2:00 PM-3:00 PM (25i) Frontline Computing: Mobile Devices on the Rise
Track:( WMB )
3:30 PM-4:30 PM (26a) The China Industry Trends and Directions Scenario
Track:( BPP )
3:30 PM-4:30 PM (26b) Data Warehouse Infrastructure: Hitting the Moving Target of User Needs
Track:( BIDW )
3:30 PM-4:30 PM (26c) Strategic Technology Planning: Picking the Winners
Track:( ETT ARCH )
3:30 PM-4:30 PM (26d) Sun Microsystems: From Systems to Software and Back Again
Track:( VEN ESS )
3:30 PM-4:30 PM (26e) Can Healthcare Outsourcing Work for You? Do’s and Don’ts
Track:( HC )
3:30 PM-4:30 PM (26f) .NET vs. Java for Enterprise Computing
Track:( AD AIM IPWS )
3:30 PM-4:30 PM (26g) Corporate E-Learning: Transform Your Enterprise
Track:( KCM )
3:30 PM-4:30 PM (26i) Business Planning in the Real World
Track:( G2 CIO )

Wednesday, May 1

9:30 AM-10:30 AM (32a) Wireless Financial Services: Road Map to the Future
Track:( FIN WMB )
9:30 AM-10:30 AM (32c) Service Contracting for Flexibility
Track:( SORC )
9:30 AM-10:30 AM (32d) Driving Credibility Through People: Making the Connection Concrete
Track:( BMIT )
9:30 AM-10:30 AM (32e) Server Consolidation: Is There a Light at the End of the Tunnel?
Track:( ESS )
9:30 AM-10:30 AM (32f) Architecture Case Study: ‘Lego-Like’ Reusable Platforms and IT Strategic Planning
Track:( ARCH )
9:30 AM-10:30 AM (32h) Business Intelligence Applications: The New Battleground
Track:( BIDW CRM )
9:30 AM-10:30 AM (32i) Healthcare Measurement and Business Effectiveness: Much More Than Efficiency
Track:( HC )
11:00 AM-12:00 PM (33a) Understanding Your Customers Through CRM Analytics
Track:( CRM FIN BIDW )
11:00 AM-12:00 PM (33b) IS Architecture for Integrated Applications
Track:( AIM ARCH )
11:00 AM-12:00 PM (33c) Building a High-Availability Network
Track:( NET SEC )
11:00 AM-12:00 PM (33d) The Connected Society 2012
Track:( ETT BPP )
11:00 AM-12:00 PM (33e) CSD Scenario: Untangling the Self-Support Web
Track:( ENTM BMIT )
11:00 AM-12:00 PM (33f) Enabling Technologies for E-Business Agility: Weaving a Net Fabric
Track:( IPWS )
11:00 AM-12:00 PM (33g) Preparing for Government Budget Shortfall: Five Key Steps to Savings
Track:( GOV )
11:00 AM-12:00 PM (33h) SAP: The ERP II Powerhouse?
Track:( ERP )
11:00 AM-12:00 PM (33i) External Sources of AD: The Keys to Success
Track:( AD SORC )
1:30 PM-2:30 PM (35a) Improving Sales Effectiveness
Track:( CRM )
1:30 PM-2:30 PM (35b) Architecture to Meet Systematic/Opportunistic Demands
Track:( ARCH )
1:30 PM-2:30 PM (35c) Wireless LAN Scenario and Best Practices
Track:( WMB NET )
1:30 PM-2:30 PM (35d) Business Process Management: Serious About Processes?
Track:( AIM HC )
1:30 PM-2:30 PM (35e) Value Chains: Extending the Enterprise
Track:( KCM )
1:30 PM-2:30 PM (35f) Beyond the Bubble Burst: The Future of Consumer E-Payments
Track:( FIN ETT )
1:30 PM-2:30 PM (35g) Manufacturing Industry Scenario: Growth Strategies in a Recovering Economy
Track:( G2 )
1:30 PM-2:30 PM (35h) Cyberattacks': What You Need to Know and What You Need to Do
Track:( SEC BPP )
1:30 PM-2:30 PM (35i) Human Capital: Doing More With Less
Track:( BMIT BIDW )
4:00 PM-5:00 PM (37a) Measuring Success in Sourcing Relationships
Track:( SORC )
4:00 PM-5:00 PM (37b) Windows in the Data Center: 2002-2006
Track:( ESS )
4:00 PM-5:00 PM (37c) Cisco — Has the Star Lost Its Shine?
Track:( VEN NET )
4:00 PM-5:00 PM (37d) The New Face of PKI
Track:( SEC )
4:00 PM-5:00 PM (37e) Virtual Teaming: Tips, Tools and Techniques for High Performance
Track:( BMIT SMB )
4:00 PM-5:00 PM (37f) Building Composite Applications
Track:( AIM )
4:00 PM-5:00 PM (37g) Global Trends in AD: Analysis and Forecast
Track:( AD )
4:00 PM-5:00 PM (37h) The E-Workplace Scenario: Managing Collaboration
Track:( KCM )
4:00 PM-5:00 PM (37i) Gartner 360°: CRM Economic and Implementation Guidelines
Track:( CRM )
5:30 PM-6:30 PM (38a) The IT Services Marketplace: Providers as Partners
Track:( SORC )
5:30 PM-6:30 PM (38b) E-Insurance: Refining the Insurance Infrastructure
Track:( FIN )
5:30 PM-6:30 PM (38c) AOL Time Warner: Ready to Take On All Comers
Track:( VEN )
5:30 PM-6:30 PM (38d) Managing for Value: A Key to IT Credibility
Track:( BMIT )
5:30 PM-6:30 PM (38e) Internet Scenario — Doing Business in, Rather Than on, the Internet
Track:( IPWS KCM )
5:30 PM-6:30 PM (38f) C-Commerce and ERP II: An SMB Imperative
Track:( SMB )
5:30 PM-6:30 PM (38g) E-Government: View From the Street
Track:( GOV )
5:30 PM-6:30 PM (38h) Wireless LAN TCO and ROI: It's Payback Time!
Track:( WMB )
5:30 PM-6:30 PM (38i) Modeling: Myths, Machinations and Momentum
Track:( ARCH )

Thursday, May 2

8:00 AM-9:00 AM (41a) Directory Services: Tying It All Together
Track:( NET SEC )
8:00 AM-9:00 AM (41b) Data Warehouse Implementation: Selecting the Products That Are Right for You!
Track:( BIDW )
8:00 AM-9:00 AM (41c) Customer Service and Support Scenario
Track:( CRM )
8:00 AM-9:00 AM (41d) Seamless Content: Threat and Opportunity for All Players
Track:( ETT )
8:00 AM-9:00 AM (41e) Self-Managed Systems: The Next Evolution in Servers?
Track:( ESS )
8:00 AM-9:00 AM (41f) ERP II Vendors: Natural Selection Continues
Track:( ERP FIN HC )
8:00 AM-9:00 AM (41g) Media and Telecommunications Industry Scenario: Growth Strategies in a Recovering Economy
Track:( G2 )
8:00 AM-9:00 AM (41i) Application Services
Track:( SORC )
9:30 AM-10:30 AM (32b) Gartner 360°: Securing Your Future Through Business Continuity Planning
Track:( SEC )
9:30 AM-10:30 AM (42a) Computer Associates: New Business Models
Track:( VEN )
9:30 AM-10:30 AM (42b) Network Management: Keeping the Network Working for Business
Track:( ENTM NET )
9:30 AM-10:30 AM (42c) Making Internal Service Management Work — For Your Clients, for You
Track:( BMIT )
9:30 AM-10:30 AM (42d) Will the Real Retail Financial Service Provider Please Stand Up?
Track:( FIN )
9:30 AM-10:30 AM (42e) Electronic Workplace: Architecture and Technologies
Track:( KCM )
9:30 AM-10:30 AM (42f) Software Portfolio Analysis: Checking Applications' Vital Signs
Track:( AD )
9:30 AM-10:30 AM (42g) Business Activity Monitoring: Application Integration's Endgame
Track:( AIM )
9:30 AM-10:30 AM (42h) Distributed Outsourcing
Track:( SORC )
9:30 AM-10:30 AM (42i) Windows and Office for Client Computing: Adoption and Licensing Strategies
Track:( ESS )
11:00 AM-12:00 PM (43a) IT Strategies for Pharma: Best Practices
Track:( HC )
11:00 AM-12:00 PM (43b) CRM Large Enterprise Suites
Track:( CRM )
11:00 AM-12:00 PM (43c) Network Sourcing and Outsourcing
Track:( NET SMB SORC )
11:00 AM-12:00 PM (43d) Storage 2002: Predictions for When Net Worlds Collide
Track:( ESS )
11:00 AM-12:00 PM (43e) Enterprise Portals — All Grown Up and Ready to Take on the World
Track:( IPWS KCM )
11:00 AM-12:00 PM (43f) B2E and ERM: Leveraging Technology for Workforce Optimization
Track:( ERP )
11:00 AM-12:00 PM (43g) Application Server Scenario: From Stovepipes to Services
Track:( AIM )
11:00 AM-12:00 PM (43h) Seven Simple Steps to a Better IT Bottom Line
Track:( BMIT )
11:00 AM-12:00 PM (43i) Recent Impacts on Business Continuity Planning
Track:( SEC )
12:30 PM-1:30 PM (44a) The Business Intelligence Paradox
Track:( BIDW CRM )
12:30 PM-1:30 PM (44b) Building the Security-Aware Enterprise
Track:( SEC FIN SMB BPP )
12:30 PM-1:30 PM (44c) Wireless Application Gateways/Portals: A Mobile Market on the Move
Track:( WMB )
12:30 PM-1:30 PM (44d) Desktops, Notebooks and PDAs — Fast Machines for Fast Times
Track:( ESS )
12:30 PM-1:30 PM (44e) Services Sourcing as a Business Growth Strategy: Who Does What Next?
Track:( G2 SORC )
12:30 PM-1:30 PM (44f) Retail Industry Scenario: Growth Strategies in a Recovering Economy
Track:( G2 )
12:30 PM-1:30 PM (44g) Content and Document Management: Core Infrastructure
Track:( KCM )
12:30 PM-1:30 PM (44h) Commerce Technologies for 2002
Track:( IPWS )
12:30 PM-1:30 PM (44i) Architecting E-Government
Track:( GOV ARCH )
2:00 PM-3:00 PM (45a) Winning Strategies for Sourcing IT Professionals
Track:( BMIT SORC )
2:00 PM-3:00 PM (45b) Network Security, Parting the Mist
Track:( SEC )
2:00 PM-3:00 PM (45c) Business-to-Business Order to Cash Markets: Dead or Alive?
Track:( FIN )
2:00 PM-3:00 PM (45d) Windows Migrations — Are We There Yet?
Track:( ESS )
2:00 PM-3:00 PM (45e) ERP II Deployment — Maximizing ROI
Track:( ERP )
2:00 PM-3:00 PM (45f) Mobile Wireless E-Mail and Messaging
Track:( WMB )
2:00 PM-3:00 PM (45g) Public Sector Knowledge Workplace: Now or Never
Track:( GOV )
2:00 PM-3:00 PM (45h) Workplace Investments: The Hard Return on Soft Initiatives
Track:( KCM )
2:00 PM-3:00 PM (45i) Storage Management: Raising Availability and Lowering Costs
Track:( ENTM )








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