Past Symposium/ITxpo
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Tutorials (TUT) Complimentary Sunday tutorials are an ideal way to get a deeper understanding of IT topic areas that are central to the content of Symposium/ITxpo 2002. This year, we will explore the hows, whys and whats of the new business landscape in 24 separate sessions, held only on Sunday, 6 October. Tutorial: Selecting a Portal Vendor Without Losing Your Mind (01A) 1:00 pm - 2:00 pm 06 October 2002 Gootzit, David The term "portal" is one of the most prevalent in technology today, yet the lack of understanding about what it means is matched only by the lack of understanding of which factors organizations should consider when evaluating this type of application. Organizations need insight as they navigate their way through this difficult product-selection process and pick the "enterprise" portal vendor that will best fulfill their needs. The goal of this tutorial is to offer a best-practices approach to product selection in a chaotic market. The tutorial will discuss what criteria organizations should use when evaluating an "enterprise" portal application, the leading vendors in this area, an overview of their strengths and weaknesses as well as how to apply a coherent methodology that will assist organizations in separating vendor promises from actual deliverables.
(01B) 1:00 pm - 2:00 pm 06 October 2002 Harris, Kathy There is a strong value proposition in initiatives to increase the effectiveness and efficiency of the workplace, and to drive creativity and innovation. This presentation evaluates the impact and return on initiatives, including knowledge and intellectual asset management, collaboration, competitive intelligence and business intelligence.
(01C) 1:00 pm - 2:00 pm 06 October 2002 Clark, William Cut through the hype. This session looks at demystifying and clarifying the tangle of next-generation wireless voice and data services and protocols, and defining their impact on the enterprise today and in the coming years.
(01D) 1:00 pm - 2:00 pm 06 October 2002 Phelan, Pat Implementing any business process change is always a challenge, but collaborative implementations are more challenging than most. This presentation will enumerate some of the tips and tricks to implementing collaborative business processes, both inside an organization as well as with trading partners. It will outline some of the approaches used to make collaboration successful. Practical experiences and case studies will be shared to emphasize how to overcome these challenges.
(01E) 1:00 pm - 2:00 pm 06 October 2002 Jones, Nick A constant question in architecture is how to determine the ROI, the economic benefit to justify the inevitable expense. This presentation provides a framework and criteria to apply to make the right investment decision. (02A) 2:30 pm - 3:30 pm 06 October 2002 Dunne, Michael Recknagel, Kirsten In the face of budget constraints, volatile markets and sentiments of technology disillusionment, enterprises are struggling to limit the risks associated with investing in business applications while attempting to control unwieldy, large-scale product evaluations and selections. This session outlines the significant issues that can hamper the progress of enterprise application evaluations of front office and back office solutions. This forum presents a framework to help manage product selections in a disciplined, efficient and comprehensive fashion, and is designed to aid buying centers with conducting complex procurement decisions. Key issues include:
(02B) 2:30 pm - 3:30 pm 06 October 2002 Adams, Patricia O'Brien, Frances Many ITAM implementations are stagnating and failing to reach mature stages where significant business value is attained. This presentation will provide step-by-step advice to move from entry-level ITAM implementations to higher levels of maturity and performance.
(02C) 2:30 pm - 3:30 pm 06 October 2002 Maurer, William Regardless of the type of service a client is contracting for -- consulting, integration or full service provider outsourcing -- the contract must contain several key terms and conditions to manage the relationship effectively, and accurately evaluate whether services are being provided as specified. This presentation will define best practices to develop a practical and flexible contracting-based relationship. (02D) 2:30 pm - 3:30 pm 06 October 2002 Friedman, Ted Strange, Kevin A data warehouse project can be a catalyst for business process change by delivering integrated and high-quality data in support of strategic BI applications. Through a series of examples, this tutorial will highlight critical success factors and key reasons for failure.
(02E) 2:30 pm - 3:30 pm 06 October 2002 Landers, Garth Separating vendor hype from reality: the current state of document management and imaging, best practices, current market trends and what lies ahead.
(03A) 4:00 pm - 5:00 pm 06 October 2002 Whitlock, Michelle Popkin, Jamie This tutorial is designed to help make Symposium/ITxpo 2002 a more productive experience for first-time attendees who would like to learn more about the program. Learn how to navigate your way through the conference, as well as get information regarding conference content and logistics, special events and networking opportunities. There will also be plenty of time for Q-and-A. (03B) 4:00 pm - 5:00 pm 06 October 2002 Bank, David TCO has been espoused a means to cure all of your IT woes; it has even been described as silver-bullet and is often referred to as a spreadsheet. While it is none of this, it is a robust approach and methodology to facilitate effective measurement and management of your IT environment, it can encompass many areas of your IT responsibilities.
(03C) 4:00 pm - 5:00 pm 06 October 2002 Morello, Diane Bell, Michael Neil, Dave Dispersed operations, distributed decision making and other virtual business trends have accelerated as business complexity and security rise. What practices and technologies will make virtual businesses resilient?
(03D) 4:00 pm - 5:00 pm 06 October 2002 Clark, Bill This session will provide a technology overview of wireless LANs (WLANs) and discuss when SMBs should consider a WLAN. Implementation costs and best practices will be discussed. (03E) 4:00 pm - 5:00 pm 06 October 2002 Lavalette, Guy This session will focus on helping IT leaders optimize their return on human capital investment through a proactive talent-management process that identifies and nurtures high-performing and high-potential employees. Learn how to focus limited training dollars on the core competencies and skills needed to meet the ongoing demands of your mission-critical projects and keep your business moving forward.
(04A) 5:30 pm - 6:30 pm 06 October 2002 Nicolett, Mark Luevano, Fred We provide a practical, step-by-step approach to disaster recovery planning that will help you identify your critical applications and everything you need to recover them as well as develop, document and operationalize a disaster recovery plan.
(04B) 5:30 pm - 6:30 pm 06 October 2002 Herschel, Gareth Analysis is increasingly recognized as a key component of successful CRM strategies, but there is confusion about the different types of analyses that are relevant to CRM and the available offerings. This tutorial will outline the essence of CRM analytics as well as the different approaches that are available. (04C) 5:30 pm - 6:30 pm 06 October 2002 Grigg, Jeremy Many IS organizations suffer from poor perceptions of value and feel powerless to improve the situation. This tutorial provides a framework for determining the business value of IS services, and discusses how to measure, manage and communicate to drive understanding, trust and respect.
(04D) 5:30 pm - 6:30 pm 06 October 2002 Nunno, Tina Struggling with IT architecture? That’s no surprise. There are three keys to success. First, know when to stay with an IT architecture, when to sway and when to keep away. Second, know how to design top-down and deploy bottom-up. Third, understand that an IT architecture is a continuing endeavor.
(04E) 5:30 pm - 6:30 pm 06 October 2002 Andrews, Whit Search technology is pervasive but far from mature as it approaches ubiquity. As the foundation of information retrieval progress permeates interface, it is poised to grab an even greater role in application and knowledge integration.
(05A) 7:00 pm - 8:00 pm 06 October 2002 Bell, Michael Virtual teaming is entering the mainstream as a predominant structure for workgroup collaboration. This session will explore 10 principles for virtual team success, including leadership, process and technology selection guidance.
(05B) 7:00 pm - 8:00 pm 06 October 2002 Gassman, Bill A well-run connection with the Internet is essential to delivering IT services to internal and external users. This session examines key performance indicators, usage policies and the tools to use for effective gateway operations.
(05C) 7:00 pm - 8:00 pm 06 October 2002 Hostmann, Bill The majority of data warehouse implementations and BI application deployments are built using best-of-breed technology that users need to evaluate and select. Without taking care to select technology that can get the job done and fits the overall strategy, organizations will struggle with implementations and deployments. Selection criteria and product evaluations are presented to help guide organizations in their selections.
(05D) 7:00 pm - 8:00 pm 06 October 2002 Chamberlin, Ted There are three C's in Internet sourcing: control, costs and continuity. Selective sourcing of Internet services can empower enterprises, not rob them of control and job security. A shifting focus of delivery services into corporate data centers as well as IDCs has opened new alternatives for Internet hosting and related services.
(05E) 7:00 pm - 8:00 pm 06 October 2002 Easley, Matt Stiennon, Richard Looking at the basics, Gartner-style, this tutorial establishes the key requirements for today's Internet-standards-based networks, as well as the protections required for Web servers and the applications maintained by them.
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