Home Register Now Registration by Fax Mastermind Keynotes Agenda & Programs Daily Agenda Tutorials One-on-Ones Hotel & Travel ITxpo Brochure (PDF) Cannes, France 4-7 November 2002 Sydney, Australia 12-15 November 2002 Florence, Italy 10-12 March 2003 San Diego, CA, USA 23-27 March 2003 Orlando, FL, USA 19-24 October 2003 Past Symposium/ITxpo Tokyo, Japan 23-25 October 2002 Orlando, FL, USA 6-11 October 2002 Johannesburg, South Africa 4-7 August 2002 San Diego, CA, USA 29 April - 2 May 2002 Florence, Italy 8-10 April 2002

	Business & IT Strategies It’s time to demand real results … and to do that, you need real management. This stream will help you create strategies to exploit IT and deliver real business value. You will be able to use the latest industry thinking on real-time enterprises and the drivers for change, harness innovation, and gain IT credibility through sound governance. Learn how to pick technology winners and losers, manage to the right agenda, and create a knowledge-rich workplace that embraces staff, suppliers and customers. View Exhibitors for this Track Who will benefit:  CEOs, CFOs, CIOs, business and IT consultants, business and IT strategic planners, senior IT managers and business managers charged with IT-enabling the business and getting value from IT investments Lead Presentation: Business 2007: Drivers for Change (GartnerG2) 13:45  - 14:45    12 November 2002 Andy Kyte    This presentation will discuss the major drivers affecting business models and analyse their impact on IT people within enterprises, showing how presentations in the Strategy Track will help attendees develop a personal success strategy that fits their own enterprise. What will be the global drivers of business dynamics in the next five years? How can organisations continue to innovate during periods of rapid change? What will distinguish leaders from followers in the information economy? Business Scenario: Strategies for Business Growth (GartnerG2) 16:30  - 17:30    12 November 2002 Richard Harris    Business is tough and getting tougher. Worldwide, across all industries, businesses are struggling to find growth. To adapt to the torrid pace of change, we believe businesses must evolve into "real-time businesses". This presentation will explore the external and internal forces at work driving the real-time business as well as advice on how to begin the evolution. How do I build a real-time business, capable of responding rapidly to changes in my business environment and customer demand? How will the process of designing, building and executing a corporate strategy change in a real-time business? Which steps will assure the greatest return to growth in corporate revenue, earnings, market share, productivity or cash flow? CIO Agenda for Productivity and Growth 8:30  - 9:30    13 November 2002 Marianne Broadbent    CIOs have focused on cutting costs, streamlining processes and targeting investments. The challenge now is the base for growth and innovation. Key enablers for that are effective IT governance, evolving IT architecture, reviewing IT prioritisation and the quality of the CIO’s leadership team. What are the top CIO issues and challenges? How are effective CIOs balancing the immediate with the important? Opportunities with the Mobile Consumer (GartnerG2) 8:30  - 9:30    13 November 2002 Ken Dulaney    Within a few years the average consumer will carry several wireless data devices and will be no more than 30 seconds from web access. We examine the risks and opportunities faced by governments, enterprises and individuals as the “always on” generation evolves. What challenges and opportunities will the “always on” connected society pose? How will key technologies be deployed by business and consumers in support of the “always on” connected society? How should organisations identify discontinuities and opportunities resulting from the connected society? Gaining IT Credibility by Managing for Value 10:00  - 11:00    13 November 2002 Andy Kyte    This presentation will help IS organisations ensure that their investments and resources do create business value. It introduces the Gartner IT Credibility Curve, a framework for IS organisations to know where they are, where they need to be and what management systems and practices will get them there. How can IS organisations demonstrate value to the business? What are the stages to building credibility? How can IS organisations use the insights derived from the credibility curve to develop actionable strategies for improvement? The Business Implications of Companies Becoming a Real-Time Enterprise (GartnerG2) 13:30  - 14:30    13 November 2002 John Roberts    A real-time enterprise provides unprecedented and immediate access to financial and operational data. Discover how this challenges the culture and long-held beliefs of senior executives and directors. Why will companies become real-time enterprises during this decade? How will executives successfully transform their companies into real-time enterprises? How will this change the rules of corporate governance? Strategic Technology Planning: Picking the Winners 15:00  - 16:00    13 November 2002 Bob Hayward    We identify best practices in managing the emerging technology adoption process and examine techniques for visioning, prediction, technology tracking and opportunity evaluation. How can planners identify the technologies that will generate maximum benefit for the organisation? What are the most effective strategies for managing the evaluation of advanced technologies? How will advanced technologies groups adapt their role to changing organisational demands? The Enterprise Workplace Scenario: Managing Diversity 15:00  - 16:00    13 November 2002 Simon Hayward    The knowledge workplace represents the intersection of three key trends: the leverage of intellectual capital; the virtualisation of the workplace; and the shift from hierarchical to organic models of management. We analyse how to manage diversity without reverting to chaos. How will the increasing importance of intellectual capital impact enterprises? How will virtualisation and reliance on digital communication change the dynamics of leadership and management? How will management and leadership practices change with the advent of the knowledge workplace? Bridging the Gap: Business Ownership of IT Initiatives 17:30  - 18:30    13 November 2002 Richard Harris    This session will examine both the business and IT issues involved in aligning IT strategy with a business' corporate strategy, including translating IT concepts into business terms. How can IS arm business leaders with the information they need to make better IT decisions? How can IS motivate the business to play a more active role in IT strategy? What are the best practices for involving the business in IT management decisions? Developing the CIO's Leadership Team 9:00  - 10:00    14 November 2002 Andrew Rowsell-Jones    The relationship between CIOs and the business has changed. Delivery of cost-effective services depends on a strong senior IS leadership team supporting the CIO. How can the CIO create and lead a strong senior IS team? How do you create and lead a strong team? How do you assess and reward individual performance? Providers as Partners: New Principles, Practices and Attitudes 10:30  - 11:30    14 November 2002 Ian Marriott    Users are changing the way they use internal and external resources and the way they manage their service providers. Learn to create core competence in strategic IT sourcing. How will new sourcing business models and partnering strategies evolve? What should be externally sourced and what is the risk? What are the management challenges of a multisourced environment? Business Activity Monitoring Scenario: Visibility for the Real-Time Enterprise 10:30  - 11:30    14 November 2002 David McCoy    Business Activity Monitoring is an emerging area, which promises to take the best of Business Intelligence and Applications Integration and blend them for maximum business benefit. BAM describes the methodologies, metrics, processes and systems used to monitor and manage the business performance of an enterprise. Real-Time Enterprises that effectively deploy BAM solutions will outperform their industry peers. What are the attributes of a BAM solution? How should enterprises proceed with Business Activity Monitoring today? What does the future hold for BAM? Creating Effective IT Governance 14:00  - 15:00    14 November 2002 Marianne Broadbent    Leading enterprises deal with complexity through well designed IT governance. They specify the decision rights and accountability framework to encourage desirable behaviour in the use of IT. What are the components of IT governance and the arrangements they make? When and where are different types of IT governance arrangements appropriate? How do you select the IT governance arrangement that is right for you and assess its performance? What New Dimension of Architecture is Critical to the 'Real-Time Enterprise'? 15:30  - 16:30    14 November 2002 Daryl Plummer    Established IT architectures need to be reviewed and adapted to incorporate the latest thinking on the Real-Time Enterprise. What has changed in our world to make IT architecture more important now? How will IT architecture impact an enterprise and what significant benefits can it bring? What new challenges must be met to build IT architecture, and with what new tools? Business Process Outsourcing (BPO): Climbing the Learning Curve 15:30  - 16:30    14 November 2002 Rolf Jester    Enterprises are increasingly willing to outsource those business processes which are critical to their success, but do not represent the competitive essence of their business. In order to successfully implement BPO solutions, end-user executives need to understand the implications of BPO, what service providers are available in the marketplace, and how to implement and manage BPO solutions. What is the current state of the BPO Market? Who will be the BPO providers of the future? How to develop and manage a successful BPO relationship? Knowledge Management (KM) Scenario 17:00  - 18:00    14 November 2002 French Caldwell    Knowledge Management has two origins: the human processes of collaborating, learning, and creating; and the technical processes for information management and access. The technology challenges of KM are daunting - this session makes sense of it all. How will enterprises select, plan and manage the wide range of KM practices? How will the next generation of KM practices bring benefits and value to enterprises? What is the outlook for KM technology and vendors during the next five years? Measuring the Business Value of IT 8:30  - 9:30    15 November 2002 Tony Murphy    In today’s cost conscious and cynical world, demonstrating the value of IT is an imperative. Measuring value creation from IT-enabled business initiatives has never found a compelling methodology. Gartner research suggests one of the reasons is that the answer is needed in a language that both IS and business stakeholders can understand, but no one has crafted the dialogue. In this session we present a business performance framework and value methodology that creates a common language to understand the business value of IT. Why is measuring the business value of IT so difficult? What type of framework is needed to express the value of IT-enabled business initiatives to business stakeholders? How can enterprises demonstrate the business value of IT? Strategy Panel 10:00  - 11:00    15 November 2002 Bob Hayward   Richard Harris   Andrew Rowsell-Jones   Andy Kyte    This panel provides an overview of track specific issues collected from delegates over three days of Symposium, and an action plan to take away. Moderator Bob Hayward will be joined on stage by Richard Harris, Andy Kyte and Andrew Rowsell-Jones to debate the findings and discuss an action plan for Business & IT Strategies.

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