Home Mastermind Keynotes Agenda & Programs One-on-Ones Hotel & Travel ITxpo Brochure (PDF) Florence, Italy 10-12 March 2003 San Diego, CA, USA 23-27 March 2003 Orlando, FL, USA 19-24 October 2003 Past Symposium/ITxpo Sydney, Australia 12-15 November 2002 Cannes, France 4-7 November 2002 Tokyo, Japan 23-25 October 2002 Orlando, FL, USA 6-11 October 2002 Johannesburg, South Africa 4-7 August 2002 San Diego, CA, USA 29 April - 2 May 2002 Florence, Italy 8-10 April 2002		Michael Fleisher, Gartner Chairman & CEO Mastermind Keynote: Gartner Chairman & CEO Michael Fleisher Opens Sydney Symposium Tuesday, 12 November 2002 Gartner Chairman & CEO, Michael Fleisher today urged Asia/Pacific businesses to make the most of a buyer’s market and strike long-term deals with “anxious” vendors. “You sit in the power seat,” he told more than 1300 delegates at Gartner Symposium/ITxpo 2002 being held at Darling Harbour, Sydney, this week. “Take the opportunity to make long-term deals over the next 12 months,” he said. “Don’t be afraid to hold back because of an innovation that may happen in the future.” Mr. Fleisher said he was witnessing an extraordinary change in the way companies are reorganizing their infrastructure under the continued constraint of tight budgets. He lamented the attitudes of the vendors who are failing to see the changes in their own markets. The technology industry need to accept that the days of 25 percent growth of the late 1990s are gone and are unlikely to ever be repeated. Vendors need to change the way they sell their products and services to even approach more realistic growth rates of ten percent. “CIOs are increasingly placing metrics against their IT investments to gauge their value. Vendors must demonstrate they can move the metrics up to be relevant to the market,” said Mr. Fleisher. The global economy faces similar challenges, he said, decrying the press hype that a US-led recovery was just around the corner. Phrases bandied around in the press such as the “jobless recovery” have contributed to “comic” coverage of economic issues. Just like the IT industry, he continued, national economies in the Asia/Pacific region will not see a return of double-digit growth in their gross domestic product (GDP). With the exception of China, which is “powering ahead,” other Asian nations face a much slower journey to increased economic wealth. Mr. Fleisher said that even Australia, which has the fastest-growing economy in the Organization for Economic Cooperation and Development (OECD) currently, is “facing difficult times.” “Companies are cutting their spending to the bone,” Mr. Fleisher said, referring to the Australian market, “and there is no prospect of a broad-based recovery in 2003.” Citing the recent bombing in Bali, Indonesia, Mr. Fleisher also dwelt on national and commercial security, citing the “danger of letting wishful thinking overcome harsh reality.” He said that despite the continued threats and execution of terrorist action, complacency has “carried the day.” “What we see is that the tough times can bring out the best in people or the worst. We have to choose action or complacency. Mark Hollands Gartner Staff Back to Overview Record Crowd Attends Symposium “Locknote” Gartner Chairman & CEO Michael Fleisher Opens Sydney Symposium The Need for Speed and the Real-Time Enterprise It Takes More Than Speed in the Real-Time Enterprise A Power Briefing of Powerhouse Vendors at Sydney Symposium Lack of Trust is Barrier to Online Banking and E-Commerce Music and Dancing Close Sydney Sympoisum/ITxpo 2002 Reducing Security Breaches Requires New Mindset Gartner ITxpo Booth Draws Crowds

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