Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.
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This track encompasses those applications and technologies that support business processes across the enterprise, regardless of geography, industry vertical or enterprise size. We will identify key business drivers, trends and technologies at play in these application areas.
CIOs, CEOs, CFOs, their reports and other business application and technology decision makers
Tutorial: The Business Application Life Cycle: Changing Approaches to Drive Value
(01C)
12:30 pm - 1:30 pm 23 March 2003
Zrimsek, Brian
The application life cycle, from selection through deployment and operations, is being challenged to deliver more concrete and measurable business value. This tutorial describes how traditional methods are changing to place value front and center.
- What is the business application life cycle?
- How is the application selection process changing?
- How is the application deployment process changing?
- How are operations, maintenance and upgrades changing?
SRM: Pushing Profitability With Suppliers
(16E)
3:30 pm - 4:30 pm 24 March 2003
Hope-Ross, David
Supplier relationship management (SRM) holds the promise of cutting the costs of goods and services, managing supplier relationships, and above all, boosting profits. Yet enterprises face both internal and external inhibitors, including cultural barriers and a growing number of technology and application choices. This presentation will explore these intricacies and position SRM as a new weapon in the war for competitive advantage.
- Why is SRM so important, and what are the critical business drivers?
- How should the technical underpinnings of SRM fit together?
- What are the strategies and deployment tactics that will drive success and failure?
- How are the large enterprise applications vendors positioned to take advantage of SRM?
ESCM Marketplace Presentation: A Pragmatic Approach to the ERP II and SCM Hype
(MTP02A)
5:40 pm - 5:55 pm 24 March 2003
Krivda, Tom
Using the ERP II and SCM Hype Cycle frameworks, present and discuss solution maturity and help you assess your high-level path forward relative to your desired balance of risk vs. reward.
A Five-Year Vision for Enterprise Application Architectures and Technologies
(23D)
11:30 am - 12:30 pm 25 March 2003
Comport, Jeff
Enterprise applications for ERP II, SCM and CRM require volumes of broadly integrated data and processes shared by an ever-expanding array of users, customers and partners. This presentation lays out a vision, architecture and road map for enterprise application architecture.
- Which architectures, functions and technologies are critical for delivering a state-of-the-art business applications infrastructure?
- How will Web services and other Internet-based technologies evolve to become a core component of the enterprise application infrastructure?
- How will today's technology package selections impact production operations and the ability to upgrade to tomorrow's applications and technologies?
ESCM Marketplace Presentation: The Worldwide Market for ERP and SCM
(MTP11B)
1:40 pm - 1:55 pm 25 March 2003
Eschinger, Chad
This session discusses the dynamics of the worldwide software market in relationship to the drivers and inhibitors of the ERP and SCM markets.
Lead Presentation: ERP II Vision
(25C)
2:00 pm - 3:00 pm 25 March 2003
Zrimsek, Brian
The creation of the virtual enterprise is driving deployment of applications that enable the physical enterprise while spanning the enterprise's extended relationships. As users continue to struggle with ROI, business application suites are becoming the logical choice for enabling ERP II.
- Through 2006, what business issues will drive the ERP II market?
- Through 2006, how will the functionality and technology of ERP II applications evolve?
- Through 2006, how will the ERP II market evolve?
- Through 2006, how do users get from where they are to ERP II?
Vendor Solution Presentation: SAP: Improving Enterprise Visibility and Collaboration: New Strategies for Success
(26B)
3:30 pm - 4:30 pm 25 March 2003
Mekjian, CPIM, Gregory P.
Today, companies are working closely with suppliers and customers to improve visibility, collaboration and execution within their supply chain. This presentation will explore new strategies/techniques, review adaptive supply chain requirements and evaluate how mySAP SCM solutions can help your company achieve success.
Vendor Solution Presentation: Mercury Interactive: Business Technology Optimization for ERP and CRM
(34D)
12:15 pm - 1:15 pm 26 March 2003
Mercury Interactive is the global leader in business technology optimization (BTO) for ERP and CRM. Mercury Interactive's Optane™ suite of enterprise testing, production tuning and application management solutions enables companies to unlock the value of their IT investments by optimizing business and technology performance to meet business requirements.
Sourcing Application Services: What, When and Why?
(35B)
1:30 pm - 2:30 pm 26 March 2003
Terdiman, Rita
Gone are the days when the only choice an enterprise needed to make with regards to applications was, "Should I build or should I buy?" Today, enterprises driven to reduce costs and improve ROI want choices in how applications and application functionality are delivered and managed. Suppliers of applications and applications services are continuously adjusting their solutions, hoping to create new opportunities for growth and to meet the value expectations of enterprises.
- What key drivers are impacting how application services are being created and delivered?
- What models of application service delivery are evolving today, and which will be relevant tomorrow?
- How can enterprises be sure that the application services they select will deliver to the enterprise's expectations?
ESCM Marketplace Presentation: A Pragmatic Approach to the ERP II and SCM Hype
(MTP30B)
2:30 pm - 2:45 pm 26 March 2003
Krivda, Tom
Using the ERP II and SCM Hype Cycle frameworks, present and discuss solution maturity and help you assess your high-level path forward relative to your desired balance of risk vs. reward.
Gartner Predicts: The Future of Business Applications
(37F)
4:00 pm - 5:00 pm 26 March 2003
Harris, Kathy
Business application markets are maturing as users focus on gaining tangible business benefit from their business application investments and vendors struggle to find ways to grow new customers and revenues profitably. But the shifting business environment and new ways of planning and building enterprise architectures mean that to be successful, both users and vendors will need to change the ways they approach business application investments and markets. In this presentation, we will cut across all of our business-application research to reveal where business applications and major vendors are headed, answering questions you may not have realized you needed to ask.
- What are Gartner's "Top 10" predictions for business applications through 2007?
- How can enterprises best prepare for the major changes in business applications through 2007?
Supply Chain Management Vision
(38C)
5:30 pm - 6:30 pm 26 March 2003
White, Andrew
As enterprises attempt to gain competitive differentiation through better customer service, they have discovered that this requires the involvement of many supply chain participants. This is causing changes in the way enterprises view and implement supply chain structures. We examine the coordination of the supply stream to meet the needs of the ultimate end customer.
- How will supply chains and SCM applications evolve through 2007, and what will drive that evolution?
- How will enterprise-centric SCM vendors evolve to enable enterprises to meet customer requirements?
- How should users prepare to synchronize the extended supply chain?
ESCM Marketplace Presentation: The Worldwide Market for ERP and SCM
(MTP38B)
5:45 pm - 6:00 pm 26 March 2003
Eschinger, Chad
This session discusses the dynamics of the worldwide software market in relationship to the drivers and inhibitors of the ERP and SCM markets.
The Connected Enterprise
(41F)
8:00 am - 9:00 am 27 March 2003
Hayward, Simon White, Andrew
The networked world will transform connectivity in the supply chain, the e-workplace, collaboration between enterprises, and how enterprises touch customers during the next decade. We examine the challenges and opportunities arising from the new value networks among the workforce, enterprises, customers and suppliers.
- How will enterprises leverage technology to optimize internal operations and redefine enterprise boundaries?
- Which technologies will have the greatest potential to boost the productivity of the individual employee?
- How will enterprises take advantage of an always-connected, instantly accessible trading grid of suppliers and customers?
Corporate Performance Management Vision
(43H)
11:00 am - 12:00 pm 27 March 2003
Geishecker, Lee
Corporate performance management (CPM) describes the methodologies, metrics, processes and systems used to monitor and manage an enterprise's business performance. Enterprises that effectively deploy CPM solutions will outperform their industry peers.
- What is corporate performance management, and how does it affect my enterprise?
- How does corporate performance management integrate with current BI strategies?
- How do we successfully deploy and accomplish corporate performance management?
Business Applications and the Real-Time Enterprise
(46E)
3:00 pm - 4:00 pm 27 March 2003
Brant, Ken
The real-time enterprise (RTE) is an emerging concept that promises great business impact. However, while a confluence of new technologies will enable real-time performance, the RTE is not simply a matter of technology. Enterprises must take a broader view of business processes and people to complement their technology migration efforts. Further, enterprises will have to reconcile RTE evolution with their business applications portfolios.
- What is RTE?
- How do key RTE concepts relate to business process and applications management practices?
- Which technologies and architecture will enable RTE?
- How will business applications evolve to meet users' requirements for RTE?
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