Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.
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The mobile and wireless enterprise is growing up fast. The need for anytime, anywhere access to information is growing. Mobile users are the vanguard of the real-time enterprise – and a serious IT challenge for you.
IT professionals, CIOs, VPs, directors and managers of networking, telecom, procurement, business executives, COOs, CFOs, VPs, directors and managers of business development, planning and strategy, sales and marketing, project managers, vendors
Tutorial: Wireless LAN Security Best Practices
(01E)
12:30 pm - 1:30 pm 23 March 2003
Pescatore, John
Security for wireless LAN systems in the enterprise remains a critical part of the networking solution. This presentation looks at the key WiFi security standards and protocols,, when will they be available to the enterprise and what is the best enterprise security strategy.
- what strategies and technologies will impact enterprise security?
- What product vendors will make a successful contribution to the mobile enterprise and how?
- Which vendors will deliver effective mobile and wireless technologies, devices, infrastructure, applications and content?
Lead Presentation: Mobile Technology and Business Scenario
(16G)
3:30 pm - 4:30 pm 24 March 2003
Redman, Phil
This presentation sets the scene with Gartner’s high-level overview of mobile business and technology through 2008. This presentation sets the stage for the entire conference with a world-view of the technology trends, commercial trends, social impact of mobility in the "always-on society," and the economic and usability barriers of mobile services. We will examine some of the key risks that mobile vendors and users will face in a future of accelerating technological and business change.
- How will the evolution of wireless devices, service and technologies affect enterprises?
- Which vendors will deliver effective mobile and wireless technologies, devices, infrastructure, applications and content?
- What are the opportunities and risks in mobilizing business processes and practices?
WM Marketplace Presentation: Mobile/Wireless Marketplace Realities
(MTP03B)
6:05 pm - 6:20 pm 24 March 2003
King, Michael
With rapidly shifting vendor and technology landscapes, how do you pick the right mobile technologies (handsets, networks, and servers) for your applications -- and what applications need mobility anyway? This session will examine the choices for mobility and offer advice on application and technology selections.
Configuration Management: Desktops, Mobile Devices and Servers
(23E)
11:30 am - 12:30 pm 25 March 2003
Paquet, Raymond
It has become painfully obvious that managing software configuration consistency across all platforms is critical to providing high-quality IT services. This presentation focuses on configuration management tools and best practices.
- How will new technologies and business requirements evolve and shape configuration management across all platforms?
- Which vendors will succeed in dominating the software configuration management market in the next five years?
- What user and business strategies will provide the highest quality of service for software configuration management?
Mobile Device Choices for the Enterprise
(25H)
2:00 pm - 3:00 pm 25 March 2003
Dulaney, Ken
In an era in which users may have more mobile devices than shoes, organizations must have a clear understanding of which devices -- handsets, PDAs, pagers or notebooks -- will best fit the needs of businesses and consumers. What’s in store for the next generation of mobile products, and how should you supply them to users? Which form factors will win? Which features and wireless capability will future devices offer? Which operating systems will they run? Which are the primary applications that users will demand? This presentation will answer all these questions and more.
- What product vendors will make a successful contribution to the mobile enterprise, and how?
- How will the evolution of wireless devices affect enterprises?
- Which vendors will deliver effective mobile and wireless technologies, devices, infrastructure, applications and content?
WM Marketplace Presentation: Designing Against Business Demand
(MTP17B)
4:10 pm - 4:25 pm 25 March 2003
Milligan, Victor
Provides an overview of the need to design and operate wireless capabilities to address business operations and processes, the approach to consider process mapping, and the method to develop ROI models to justify investments.
Demystifying the Wireless WAN Voice and Data Services: Saving You Costs
(27I)
5:00 pm - 6:00 pm 25 March 2003
Redman, Phil
Buying wireless services is still complex. This presentation looks at the common mistakes when buying cellular voice and data services and demystifies the process. In a results-driven business climate, it’s essential for companies to get a grip on real total cost of ownership and benefits of their wireless service solutions. In theory, mobile and wireless technology can help decrease costs, drive revenue, improve productivity. Turn theory into practices at a presentation designed to help you accurately evaluate TCO and ROI for your wireless implementations... Insider Secrets on Managing Mobile Network Costs.
- What is the evolution of wireless voice and data services, and how will it impact the enterprise?
- What are the opportunities and risks in mobilizing business processes and practices?
- Which vendors will deliver effective mobile and wireless technologies, devices, infrastructure, applications and content?
Identifying Killer Enterprise Mobile Applications and Users
(32E)
9:30 am - 10:30 am 26 March 2003
Clark, Bill
This session focuses on the methods enterprises can use to cost-effectively revamp business processes to take advantage of mobile technology. The focus of the session revolves are five worker types: alerts workers, message workers, forms workers, mobile knowledge workers, and power users. During the session, we will examine enterprise mobile technology, including wireless application gateways, within the context of these workers and assess the key elements in containing costs while delivering the most compelling user experience possible -- one that will impact your enterprise's bottom line.
- How can enterprises extend enterprise applications and business processes to groups of mobile workers?
- Which wireless technologies are best suited for each mobile worker type?
- What are the specific implementation and support details that make mobile applications successful for each worker type?
Wireless LANs and Personal-Area Networks: Broadband Between the Wires
(33G)
11:00 am - 12:00 pm 26 March 2003
Dulaney, Ken
As wireless LANs (WLANs) continue to succeed in vertical applications and demand grows in the office, organizations must ask themselves some key questions. What is the future technology and application path for WLANs? How do you keep up as capability increases for business users at work, home, and in public spaces? Will Bluetooth and 802.11 WLANs co-exist or compete? And what are the best practices for implementing and managing a WLAN?
- What product vendors will make a successful contribution to the mobile enterprise and how?
- What strategies and technologies will impact enterprise security?
- Which vendors will deliver effective mobile and wireless technologies, devices, infrastructure, applications and content?
WM Marketplace Presentation: Mobile/Wireless Marketplace Realities
(MTP24B)
12:00 pm - 12:15 pm 26 March 2003
King, Michael
With rapidly shifting vendor and technology landscapes, how do you pick the right mobile technologies (handsets, networks, and servers) for your applications… and what applications need mobility anyway? This session will examine the choices for mobility and offer advice on application and technology selections.
WM Marketplace Presentation: Designing Against Business Demand
(MTP26B)
12:50 pm - 1:05 pm 26 March 2003
Milligan, Victor
Provides an overview of the need to design and operate wireless capabilities to address business operations and processes, the approach to consider process mapping, and the method to develop ROI models to justify investments.
Security on the Run: Implementing Wireless and Mobile Security
(35D)
1:30 pm - 2:30 pm 26 March 2003
Girard, John Pescatore, John
The two "Wireless Brothers," aided and abetted by audience participation, man-on-the-street video interviews and other multimedia support present an entertaining and informative session on mobile and wireless security issues, standards and approaches.
- What are the risks facing users of Wireless LANs, and what are some solutions?
- What is the status of wireless security standards?
- How should enterprises approach vendor lock-in versus open standards in wireless security?
The Connected Enterprise
(41F)
8:00 am - 9:00 am 27 March 2003
Hayward, Simon White, Andrew
The networked world will transform connectivity in the supply chain, the e-workplace, collaboration between enterprises, and how enterprises touch customers during the next decade. We examine the challenges and opportunities arising from the new value networks among the workforce, enterprises, customers and suppliers.
- How will enterprises leverage technology to optimize internal operations and redefine enterprise boundaries?
- Which technologies will have the greatest potential to boost the productivity of the individual employee?
- How will enterprises take advantage of an always-connected, instantly accessible trading grid of suppliers and customers?
Wireless and Mobile Management Best Practices: Taking Care of Users From the Floor to the Ceiling
(43C)
11:00 am - 12:00 pm 27 March 2003
Girard, John
Intimidated by the flood of mobile products and services in your company? This talk is for anyone charged with managing mobile devices, services and access points in their company, offering a candid review of the leading methods and vendors for managing mobile devices How will mobile, wireless and remote management requirements evolve through 2007? What management best practices will help companies to maximize ROI by identifying real costs and benefits?
- How will the evolution of wireless devices, service and technologies affect enterprises?
- Which vendors will deliver effective mobile and wireless technologies, devices, infrastructure, applications and content?
- What product vendors will make a successful contribution to the mobile enterprise and how?
The Messaging Tangle: E-Mail, Instant Messaging, Wireless and Beyond
(46I)
3:00 pm - 4:00 pm 27 March 2003
Grey, Maureen
The "best" method to get in touch with someone depends on the person's location, her/his accessible messaging devices (e.g., PDA, PC or kiosk), the urgency of the message and even the person's mood. This is not a unified messaging model, where fax, voice and e-mail converge into a single virtual mailbox. Rather, it is an integrated messaging model, including synchronous and asynchronous multi-modal messaging -- designed to speed business. The attraction is obvious -- how to get there is less so.
- How is messaging technology evolving and will the chaos of multiple messaging systems overwhelm us?
- Can an integrated messaging model help in addressing the challenge of message overload?
- How can enterprises minimize regulatory and legislative compliance risks introduced through the use of emerging messaging technologies?
- How can enterprises chart a course towards integrated messaging, and what will the journey look like?
Global Mobile Implementation Case Studies - Predictors for Success
(47C)
4:30 pm - 5:30 pm 27 March 2003
Clark, Bill
How are companies capitalizing on and justifying mobile implementations today, as a tool to progress adopting the RTE. The most compelling argument for the value of wireless applications is to show a success. Using early adopters in Europe and Pacific Rim as examples, we will explore a selection of mobile applications in several industry areas and examine what the application cost, what technology was used, how it was developed, what worked and what didn't.
- Which vendors will deliver effective mobile and wireless technologies, devices, infrastructure, applications and content?
- What are the opportunities and risks in mobilizing business processes and practices?
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