Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.
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This track will look at how healthcare is addressing regulatory (HIPAA) and societal (medical errors) pressures as well as looking at the longer-term evolution of the industry from a business and technology perspective.
Business and IT decision makers and implementers in healthcare provider, payer and life sciences organizations
Tutorial: Negotiating a Software License Agreement
(02B)
2:00 pm - 3:00 pm 23 March 2003
Disbrow, Jane
Many organizations spend a significant amount of money on software as part of their ERP, SCM or CRM initiatives. The standard software license agreement is written to protect the software vendor, not your enterprise. It is important that you use the same due diligence in negotiation of such software license agreements as you did in determining the software package you want to license. This presentation focuses on the negotiation of the software license agreement and best practices to ensure you have a license agreement you can live with for the life of the software.
- Who should be involved in the negotiation, and what process should be followed?
- What are some of the license models being used by software vendors today, and what are the advantages and disadvantages of those models?
Tutorial: Measuring the Effectiveness of Healthcare IT: Lessons Learned, Progress Made
(03D)
3:30 pm - 4:30 pm 23 March 2003
Gabler, Jim
Measuring the effectiveness of healthcare IT is a difficult challenge, especially given the heterogeneity of healthcare organizations and the different IT products and vendors they employ. Gartner will provide the basics on its ongoing major healthcare IT benchmarking initiative along with lessons learned and advice for success.
- What are the challenges for benchmarking/measuring healthcare IT?
- What methodologies, strategies, technologies and approaches are proving most effective for healthcare IT benchmarking?
- What are the next steps in effectively benchmarking healthcare IT?
Lead Presentation: Healthcare Scenario
(13E)
11:30 am - 12:30 pm 24 March 2003
Gabler, Jim
This presentation will focus on the major drivers, challenges and opportunities in healthcare and provide advice to users and vendors as to how to meet these pressures and succeed.
- What are the major drivers and challenges in healthcare?
- What strategies should healthcare organizations adopt to succeed?
- Where are the greatest opportunities for healthcare improvement?
Lead Presentation: Data Warehouse and Business Intelligence: Manage Costs and Enhance Value
(15D)
2:00 pm - 3:00 pm 24 March 2003
Strange, Kevin
Cost management of a data warehouse is more critical today than ever before. Numerous hidden costs in delivering and operating a data warehouse make estimating ROI very difficult. This presentation provides a model to determine TCO and guidelines for ROI calculation with an direction of total value opportunity for the enterprise.
- What are the components of the TCO model for a data warehouse implementation?
- What hidden costs can cause the data warehouse implementation to spiral out of control?
- Can the ROI of business intelligence be determined before implementation?
- How can the TCO of business intelligence be optimized?
Lead Presentation: Application Integration Scenario: Making It All Work Together
(16A)
3:30 pm - 4:30 pm 24 March 2003
Schulte, Roy
Enterprises are migrating to a fundamentally new way of organizing computer systems and business processes, although many are unaware they are making this shift. The conventional network is mutating into an enterprise nervous system (ENS) where the network is as intelligent as the applications.
- How will application design and integration practices change as IS managers seek to implement the “agile” enterprise?
- What will be the benefits and limitations of the three major migration strategies: rip-and-replace, wrap-and-reengineer, and leave-and-layer?
- How can enterprises extract pragmatic value from the enterprise nervous system and avoid the pitfalls of excessive hype?
Lead Presentation: Information Security Scenario
(17H)
5:00 pm - 6:00 pm 24 March 2003
Wheatman, Victor
The constant waves of new technologies, new business plans and technical architectures works towards insuring that the one constant is change. Providing "good enough" information security remains challenging as standards are written, re-written and XML’d to fit into the new languages of Cyberspace. The bottom line in information security is that there are no simple answers.
- How do new technologies and business processes disrupt existing security structures and introduce new vulnerabilities?
- What information security solutions are offered to the market, and how are they evolving?
- Which information security technical and business standards are ready for prime time, and which should be abandoned?
- Which information security technologies are past the peak of inflated expectations, through the trough of disillusionment, and ready for the plateau of productivity?
Life Sciences Scenario: The Evolving Value Network
(27C)
5:00 pm - 6:00 pm 25 March 2003
Rozwell, Carol
The life sciences industry stands on the edge of significant transformation. A number of factors threaten to disrupt the existing balance of power and render many current operating practices less effective. Companies must understand the market forces and develop actionable plans that position them for success in a real-time economy.
- What market forces and challenges will confront the life sciences industry over the next five years?
- What are the emerging business models that offer the best opportunity for growth in life sciences?
- How will technology change the fundamental factors for success in life sciences?
The Impact of Computer-Based Patient Records on Medical Error Reduction
(38H)
5:30 pm - 6:30 pm 26 March 2003
Hieb, Barry
Healthcare continually struggles with the possibility that a medical error may lead to serious disability and even death. Factors such as the complexity of healthcare, the fragmented nature of the healthcare delivery system, the explosion in medical knowledge, and the evolving regulatory environment contribute to the difficulty of the problem. This presentation will look at the nature and frequency of healthcare errors and review why the computer-based patient record (CPR) is the only hope to achieve a substantial reduction in the error rate.
- What types of errors currently exist in healthcare?
- Why is the CPR essential to achieving effective reductions in healthcare errors?
- Where are current CPR systems in assisting error reduction?
HIPAA: Deadlines Looming
(41H)
8:00 am - 9:00 am 27 March 2003
Rishel, Wes
This presentation will provide a look at the state of the industry regarding HIPAA and how healthcare organizations can maximize their investments in HIPAA remediation for business success.
- How well are healthcare organizations progressing in their HIPAA compliance?
- Which strategies are proving most effective to meet HIPAA challenges?
- Where should healthcare organizations turn for the resources necessary to achieve HIPAA success?
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