Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.
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In a volatile economy, CIOs must implement a mature business model that delivers greater business productivity while enabling business growth. Effective CIOs are strategic implementers balancing the immediate with the important.
CIOs/CTOs and IT managers who either lead the IS organization or have major business/technology relationship responsibilities
Lead Presentation: 2003 CIO Agenda - Delivering Productivity and Enabling Growth
(13B)
11:30 am - 12:30 pm 24 March 2003
Cavallo, Stefanie
CIOs have focused on cutting costs, streamlining processes and targeting investments. Budgets continue to be stalled. But leading CIOs are building for the future: for growth and innovation. Key enablers are effective IT governance, evolving IT architecture, reviewing IT prioritization and the quality of the CIO’s leadership team.
- What are the top CIO issues and challenges for 2003?
- What are the CIOs strategic imperatives?
- How are CIOs implementing critical enablers for productivity and growth?
Designing Effective IT Governance
(15B)
2:00 pm - 3:00 pm 24 March 2003
Broadbent, Marianne
As IT becomes more critical to enterprise success, synchronizing business and IT is more challenging and complex. Leading enterprises deal with complexity through well designed IT governance. They specify the decision rights and accountability framework to encourage desirable behavior in the use of IT.
- What are the components of IT governance, and how do you depict them?
- When and where are different types of IT governance arrangements effective?
- How do you assess and enhance your enterprise IT governance?
IT Architecture Matters
(16B)
3:30 pm - 4:30 pm 24 March 2003
Nunno, Tina
There three keys to success in implementing IT architecture. First, know when to stay with an IT architecture, when to sway and when to keep away. Second, know how to design top-down and deploy bottom-up. Third, understand that an IT architecture is a continuing endeavor.
- What is IT architecture?
- When do you need it (and when don’t you)?
- What can IT architecture do for you?
- How do you get IT architecture designed and deployed?
Setting Priorities for IT Investments
(22B)
10:00 am - 11:00 am 25 March 2003
Tucker, Chuck
In a world of too many projects and not enough resources, this session describes how business and technology executives can make decisions together about which IT initiatives to fund, which to delay, and which to discard.
- What investment criteria and categories should be used for assessing investment proposals?
- How do you factor risk into prioritization decisions?
- What benefits can you expect from using portfolio management techniques?
Sustaining Intelligent Enterprise Business Relationships
(23A)
11:30 am - 12:30 pm 25 March 2003
Hunter, Richard
The ability to develop and sustain high-quality enterprise relationships becomes a source of advantage with the increase in internal and external stakeholders. Enterprises are more dependent on relationships with partners, suppliers and customers to sustain business processes.
- What are the different types of business relationships that now typify enterprise interactions?
- What makes for effective business relationships, and how do you construct and manage them?
- How can CIOs positively influence and support these relationships?
Get in Sync with the “Real Time” Consumer Psychology
(38G)
5:30 pm - 6:30 pm 26 March 2003
Carr, Judith
The new psychology of the consumer is driving real-time enterprise strategies. The frenetic pace of change has altered our perception of time, compressing business cycles to respond more closely to the demands of customers and employees. Survival in this environment requires organizations to implement strategies that are in sync with the underlying cycles of cultural change. This presentation outlines a strategy for the new synchronization.
- What is the new psychology of your customers and employees?
- What is the emergent view of real-time business cycles?
- What strategies will bring you into sync with the real-time consumer psychology?
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