Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.
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IT asset management has matured from a collection of disjointed tools and practices to a formalized management discipline. This track addresses the high-impact best practices in methodologies, processes, strategies and tools.
CIOs, COOs, CFOs, VPs, finance and business unit senior managers and directors responsible for IT procurement, strategy and operations
Tutorial: IT Asset Management Stages: Stairway to Heaven
(04D)
5:00 pm - 6:00 pm 23 March 2003
Adams, Patricia
Many ITAM implementations are stagnating and failing to reach mature stages where significant business value is attained. This presentation will provide step-by-step advice to move from entry-level ITAM implementations to higher levels of maturity and performance.
- How has Gartner defined and characterized ITAM process maturity?
- How will strategic use of IT asset management data facilitate cost-effective IT investment decisions?
- What are the measurable elements of a best-in-class IT asset management program?
- How will mature ITAM programs reflect the continual need to create business value and competitive advantage?
Lead Presentation: IT Asset Management -- Now a Mainstream Management Discipline
(15F)
2:00 pm - 3:00 pm 24 March 2003
Heine, Jack
Recognized as foundational to IS’ triumph over the Y2K bug, IT asset management is now heralded as a strategic weapon by many senior managers. How could what appears to many as an accounting function be considered strategic? This presentation explores the strategic side of ITAM.
- What are the strategic benefits associated with IT asset management?
- Where in the organization should the ITAM function reside in order to maximize the benefits?
- How will trends in worker mobility affect asset management policies?
- Which four key factors spell success for IT asset management programs?
Microsoft Licensing: Evaluating the Options
(25E)
2:00 pm - 3:00 pm 25 March 2003
Park, Alvin
Microsoft continues to change licensing models for many of its server products and their associated client access licenses. This presentation takes a look at these options for many of the most popular Microsoft server products and makes recommendations on how your organization can make the most of your server software dollar.
- When should software assurance upgrade protection, an enterprise agreement or license replacement be used to manage server and server CAL licenses?
- What definitions and product use rights govern the licensing and use of Microsoft server products?
- How should I manage my Windows server operating system licenses to effectively meet the requirements of my enterprise?
- When should the per-processor license model be used instead of the per seat with CALs license model?
Managing Nightmare Contracts
(41C)
8:00 am - 9:00 am 27 March 2003
Park, Alvin Heine, Jack
Many contracts, though negotiated with high expectations, end up being long-term nightmares. This presentation identifies several effective tactics that can be used to get contractor performance back on track, and change the environment from confrontation to cooperation.
- Where do opportunities lie to improve contractor/vendor communications and performance?
- What opportunities are there to improve the financial aspects of the contract?
- What guidelines should contract managers follow to address problems with system integration?
- How should problem relationships be addressed and resolved?
IT Asset Management: From Best Practices to Next Practices
(45B)
1:30 pm - 2:30 pm 27 March 2003
O'Brien, Frances
By 2010, IT spending is expected to reach 50 percent of the total corporate capital budget. As the value and accountability for IT assets rises to strategic priority lists of many enterprises, so does the need for industry-accepted best practices for dealing with those assets.
- How will the executive value proposition for IT asset management evolve through 2006?
- How will changing IT business management and infrastructure administration processes impact the role for IT asset management?
- What are the next-practices being utilized by market leaders to reshape their IT asset management programs to meet the evolving requirements?
IT Asset Management: Coming of Age
(46H)
3:00 pm - 4:00 pm 27 March 2003
Adams, Patricia
The global economic slowdown and recession has forced many organizations to retrench, focusing IT dollars on projects that lower costs and create operational efficiencies. This presentation will concentrate on the tools and vendors that make those goals attainable.
- What are the dominant trends that are making IT asset management a "must have"?
- As the demand for integrated products grows, how will vendors deliver these solutions?
- What will ITAM tools and vendors of the future look like?
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