Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.
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Groupware, intranets, portals, WCM, IDM - it's all in the air again. The smart enterprise suite is the latest attempt to combine support for all those difficult, unstructured, ill-defined and hard-to-quantify workplace activities.
Those concerned with IT support for cross-enterprise business processes, or with responsibility for selection and implementation of portal, content management and collaboration systems
Lead Presentation: Web Services Scenario: Web Services Get Real
(13I)
11:30 am - 12:30 pm 24 March 2003
Smith, David
WS technologies and concepts are permeating the industry. Yet misconceptions and unrealistic expectations abound. Understanding the truth to get through the hype is the focus of this presentation.
- What are Web services, and how are they affecting modern software development and deployment?
- How will Web services evolve over the next five years?
Lead Presentation: A New Suite -- What Every Smart Enterprise Wants
(15I)
2:00 pm - 3:00 pm 24 March 2003
Hayward, Simon Gilbert, Mark
The smart enterprise suite is a new product category which offers both major benefits and substantial challenges in selection and implementation.
- What is a smart enterprise suite?
- Why are smart enterprises suites emerging?
- Why might you want an SES, and what would you do with it?
SES Marketplace Presentation: The Worldwide Market for Collaboration Software and KM Tools
(MTP04B)
6:30 pm - 6:45 pm 24 March 2003
Oppenheimer, Burke
The dynamics, revenue, and forecast for the worldwide software market for Collaboration Software and KM Tools.
Business Intelligence – Inspiring Enterprise Value
(22E)
10:00 am - 11:00 am 25 March 2003
Dresner, Howard
Never before has there been a greater imperative to translate data into insight and thus a value proposition for the enterprise. Business intelligence supports analysis of business data and delivers external access to critical information for customers and suppliers. This presentation addresses driving forces, market trends, methodologies and relevant vendors.
- What strategies should enterprises adopt to succeed with business intelligence?
- What technological breakthroughs will enable the next generation of business intelligence applications to emerge?
- How will business intelligence software vendors react to ongoing market shifts and challenges?
SES Marketplace Presentation: Smart Enterprise and Application Platform Suite Evaluation Strategies
(MTP07A)
12:00 pm - 12:15 pm 25 March 2003
Gootzit, David
With the segmentation of the traditional portal market, organizations should closely examine the factors comprising an informed portal procurement. This session discusses the factors organizations should consider when determining whether they need Smart Enterprise or Application Platform Suite technologies, or a combination of both.
Vendor Solution Presentation: Open Text Corporation: Knowledge Management ? Facing the Challenges of Enterprise Adoption
(26A)
3:30 pm - 4:30 pm 25 March 2003
Open Text’s Livelink® is Collaboration and Knowledge Management software that helps global enterprises leverage their intellectual capital and do more with less. This presentation discusses how Livelink’s seamless integration with desktop tools fosters adoption of knowledge management in the workplace.
SES Marketplace Presentation: The Worldwide Market for Collaboration Software and KM Tools
(MTP21A)
5:45 pm - 6:00 pm 25 March 2003
Oppenheimer, Burke
The dynamics, revenue, and forecast for the worldwide software market for Collaboration Software and KM Tools.
From Enterprise Content Management to SES and Beyond
(32C)
9:30 am - 10:30 am 26 March 2003
Gilbert, Mark
From Internet strategy to internal process efficiency, content management (CM) impacts the success of organizations large and small. Revenue enhancement through content management is explored in an examination of technologies, processes and case studies that depict best practices and pitfalls to avoid. Document management, Web content management and the emerging Smart Enterprise Suite are explored.
- How does CM deliver business value?
- What technologies are key to CM success?
- What are the dominant strategies given the range of CM tools in the market?
Business Process Management Goes Mainstream
(33C)
11:00 am - 12:00 pm 26 March 2003
Sinur, Jim
Business process management has invaded application integration strategies. Demanded by the increasing pace of change in business and fueled by a confluence of factors spanning the workflow and integration middleware markets, BPM must become part of integration arsenal.
- What will drive demand for BPM in zero-latency and straight-through-processing integration scenarios?
- Which of the many technical sources of BPM will dominate integration architecture planning decisions?
- How will vendor strategies best address the balancing act of human-based and machine-based business processes?
The Portal Is Dead, Long Live the Portal
(35E)
1:30 pm - 2:30 pm 26 March 2003
Phifer, Gene
Portals have evolved significantly since the birth of the portal product market in 1998. Portals have become a critical infrastructure component, and are encompassing more and more horizontal application functionality. While the use of portals in enterprises is high and growing, the portal product market will soon cease to exist.
- What are best practices for deploying enterprise portals, and how are enterprises managing full deployment?
- How will the emergence of the APS and the SES forever change the portal product market?
- What is the status of the portal product market, and which vendors will survive the current market shakeout?
- What is the future for enterprise portals and portal products?
SES Marketplace Presentation: Smart Enterprise and Application Platform Suite Evaluation Strategies
(MTP34B)
4:10 pm - 4:25 pm 26 March 2003
Gootzit, David
With the segmentation of the traditional portal market, organizations should closely examine the factors comprising an informed portal procurement. This session discusses the factors organizations should consider when determining whether they need Smart Enterprise or Application Platform Suite technologies, or a combination of both.
The New Applications -- Composite, Collaborative and Content-Centric
(43G)
11:00 am - 12:00 pm 27 March 2003
Hayward, Simon
The SES is not just a bundling of workplace applications, it may also be a platform for the delivery of the next generation of business applications.
- How do the new applications differ from the old?
- Why do vendors such as SAP, Peoplesoft and Siebel care about SES?
- How will the new applications be selected (or developed) and deployed?
The Messaging Tangle: E-Mail, Instant Messaging, Wireless and Beyond
(46I)
3:00 pm - 4:00 pm 27 March 2003
Grey, Maureen
The "best" method to get in touch with someone depends on the person's location, her/his accessible messaging devices (e.g., PDA, PC or kiosk), the urgency of the message and even the person's mood. This is not a unified messaging model, where fax, voice and e-mail converge into a single virtual mailbox. Rather, it is an integrated messaging model, including synchronous and asynchronous multi-modal messaging -- designed to speed business. The attraction is obvious -- how to get there is less so.
- How is messaging technology evolving and will the chaos of multiple messaging systems overwhelm us?
- Can an integrated messaging model help in addressing the challenge of message overload?
- How can enterprises minimize regulatory and legislative compliance risks introduced through the use of emerging messaging technologies?
- How can enterprises chart a course towards integrated messaging, and what will the journey look like?
Taxonomies and Ontologies -- Putting Knowledge to Work
(47F)
4:30 pm - 5:30 pm 27 March 2003
Linden, Alex
Thesauri, taxonomies and ontologies are quickly becoming an integral part of any sound knowledge management. This presentation will explain these, including more advanced concepts like ontologies. Most importantly, the how-to and what-for will be illuminated and the future market evolution will be analyzed.
- How can thesauri, taxonomies and ontologies boost information access?
- What are the effective strategies that can enable successful deployment?
- How will the market for information access technologies evolve?
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