Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.
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The BVIT track delivers strategic advice to clients on how to ensure the highest business value on IT investments as well as how to align and measure the business value of IT.
CIOs and business executives that are responsible for IT investments, IT investment strategies and measuring the business value of IT investments.
Tutorial: The Total Value of Opportunity Approach
(04A)
5:00 pm - 6:00 pm 23 March 2003
Smith, Michael
Measuring value creation from IT-enabled business initiatives has never found a compelling methodology. One of the reasons why is that the answer is needed in a language that both IS and business stakeholders can understand. In this session, we will discuss a business performance framework and value methodology that creates a common language to understand the business value of IT.
- Why is measuring the business value of IT so difficult?
- What type of framework is needed to express the value of IT-enabled business initiatives to business stakeholders?
- What are the components of a "total value of opportunity" methodology?
Lead Presentation: The Business Value of IT
(16C)
3:30 pm - 4:30 pm 24 March 2003
Apfel, Audrey
There is great uncertainty on the true returns, productivity impacts and economic benefits of IT investment. We will bare the issues hidden behind the business value of IT and present a set of methodologies, tools, frameworks and fresh thinking to enable attendees to look at IT investment justifications in a new way.
- Why is the business value of IT so elusive?
- As business managers assume a key role in IT strategy, how will the role of the IS organization evolve?
- Which methodologies and frameworks work well to capture and measure the business value generated by technology?
Value on Investment: A Strategic View of the TVO of IT
(23C)
11:30 am - 12:30 pm 25 March 2003
Harris, Kathy
Enterprises intuitively know that IT investments return many forms of tangible, intangible and synergistic value. Despite a deep appreciation of the value of IT, most enterprises do not have robust frameworks to clearly explore or evaluate the full range of IT benefits. Gartner has developed two analytical tools to assist enterprises in strategizing, assessing and measuring the value on investments in IT: VOI, which provides a strategic view of the forms and processes by which value is created; and TVO, which provides measurement processes and metrics for assessing the risk/reward of IT investments.
- How and when will enterprises achieve value from investments in IT?
- What current and emerging forms of value will be created by IT investments?
- How will enterprises leverage VOI and TVO concepts to define and assess the full impact of investments in IT?
Saving Money in Difficult Economic Times
(33I)
11:00 am - 12:00 pm 26 March 2003
Paquet, Raymond
Budgets are shrinking and IT spending in general is on the decline, but IT must continue to deliver services. This presentation will focus on how IT can continue to save money while improving services.
- What factors will drive successful IT investment strategies to lower costs?
- To what extent can IT investments lower costs and demonstrate ROI?
Gartner 360°: Business Value of IT
(35A)
1:30 pm - 2:30 pm 26 March 2003
Bergstrom, Len Paquet, Raymond Murphy, Tony
Our highly popular integrative sessions bring together three perspectives from Gartner’s Research, Consulting, and Measurement on selected topics of interest. Analysts from each of these disciplines provide a comprehensive and detailed road map – form technologies and best practices to benchmarks and real-world application and deployment strategies.
Best Practice Workshop: Business Value of IT
(37J)
4:00 pm - 5:00 pm 26 March 2003
Bergstrom, Len Paquet, Raymond Murphy, Tony Gartner 360°: EA, BVIT and RTE - Fitting the Pieces Together
(41G)
8:00 am - 9:00 am 27 March 2003
Long, Gary Raskino, Mark Fulton, Roger
We are at the edge of a monumental shift in the way we do business. Companies understand The Real-Time Enterprise is revolutionizing business, yet existing Enterprise Architectures are for the most part internally focused. At the same time the lines between business and IT continue to converge, making it increasingly difficult to quantify the Business Value of IT. This session explains EA, BVIT and RTE and how they work together to create the ultimate enterprise of the future.
Measuring the Business Value of IT: Where Do We Stand?
(46A)
3:00 pm - 4:00 pm 27 March 2003
Sechrest, Lynn
To get where you want to be, you have to know where you stand. Every IT organization needs to know where it stands in relation to peers, to justify its investment and to meet the business goals of the enterprise. In a challenging business environment, the efficiencies you extract from your IT investment will have a major positive impact on competitiveness.
- Why is it so difficult to measure and express the value that IT brings to the business?
- What are some of the best measures for defining IT value?
- How is IT proactively and effectively communicating the value to the business?
Achieving Business Value From Technology
(47B)
4:30 pm - 5:30 pm 27 March 2003
Murphy, Tony
In this special session, based on the presenter's forthcoming book "Achieving Business Value From Technology," you will learn why focusing on finance can be bad for your finances. It outlines a clear and practical approach to IT investment and benefits realization. It shows how to identify projects with the highest potential business return, and how to convince senior executives of your approach. It also outlines techniques to put hard numbers on intangible benefits.
- In these difficult economic times, can a convincing case be made for increased IT investment?
- What organizational and governance models will ensure the reliable, cost-efficient and program-effective delivery of IT services?
- What are the most serious pitfalls that undermine benefits realization?
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