Diagnostic Workshops are free, private consultations with Gartner Consultants to discuss your most pressing issues.
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This two-hour Diagnostic Workshop can help you do more with less: increase customer satisfaction and get more productivity and efficiency from your IT budget.
Gartner Consultants will help you:
 | Better understand how well you're managing your existing IT resources to support your business
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| Identify ways to create structures and processes to enable IT to be a key player in supporting the business agenda
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| Find and remove inefficiencies to ensure that your IT organization can satisfy your business goals
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| Successfully implement a chargeback system and other measurement programs to show the value that IT provides
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What You Will Get:
| A plan that prioritizes what you need to do to improve your existing practices
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| A follow-up session with your Gartner consultant 2-3 weeks later
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This two-hour Diagnostic Workshop can help you prove that your IT organization spends money wisely and delivers value to your business.
Gartner Consultants will help you:
| Better understand how to define the business value of your IT investments
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| Identify ways to improve your IT investment processes, governance and communication tools
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| Make more successful IT investment decisions and better manage all forms of risk in order to achieve maximum business returns
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Topics covered will include:
| How you currently evaluate, prioritize and select IT investments and resolve competing demands from different stakeholders
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| How you track, measure and review the business value of your IT investments on an ongoing basis
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| How to ensure you account for all forms of risk in making and managing IT investments
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| How to organise your current IT governance structure to ensure you are making the right investment decisions that realise business benefits
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What You Will Get:
| A plan that prioritizes what you need to do to improve your existing Business Value of IT practices
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| A follow-up call with your Gartner consultant 2-3 weeks later
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This two-hour Diagnostic Workshop can help you make the most of sourcing.
You'll Learn How To:
| Identify the sourcing strategy that best fits your needs
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| Produce a plan for evaluating and selecting service providers
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| Identify critical success factors for effective contract development and deal management
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| Determine whether your sourcing objectives are clearly established and supported
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| Evaluate the governance roles, skills and processes to manage your sourcing solutions
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| Choose a service provider using an RFP, a sole source or a "fast track" process
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What You Will Get:
| A plan that prioritizes what you need to do to improve your existing practices
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| A follow-up session with your Gartner consultant 2-3 weeks later
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This two-hour Diagnostic Workshop can help you ensure that your workforce is aligned with your IT and your business goals.
Gartner consultants will help you assess your:
| Leadership Practices
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| Work Process Design
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| Organization Design
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| Position Structure and Career Development
| | Performance Management
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| Reward and Recognition
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What You Will Get:
| A plan that prioritizes what you need to do improve your existing practices
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| A follow-up session with your Gartner consultant 2-3 weeks later.
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Diagnostic Workshop Appointment Hours
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| Monday, 24 March |
8-10 a.m.
10:30 a.m.-12:30 p.m.
1-3 p.m.
3:30-5:30 p.m.
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| Tuesday, 25 March |
8-10 a.m.
10:30 a.m.-12:30 p.m.
1-3 p.m.
3:30-5:30 p.m.
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| Wednesday, 26 March |
8-10 a.m.
10:30 a.m.-12:30 p.m.
1-3 p.m.
3:30-5:30p.m.
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| Thursday, 27 March |
8-10 a.m.
10:30 a.m.-12:30 p.m.
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