Tracks


Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.



CONFIRMED FOR 2003

Michael D. Capellas
Chairman, President and CEO
WorldCom


Hasso Plattner
CEO, Co-chairman and Co-founder
SAP AG



Marketplace Theater Presentation   (MTP)

This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

SORC Marketplace Presentation: Evaluation and Selection -- Techniques for Success
(MTP01A)
5:15 pm - 5:30 pm   24 March 2003 
Andersen, Michael   

This presentation will be a reinforcement of the thought leadership Gartner has provided around alternative methods and techniques to the RFP process.

  • Recognition that RFPs do not constitute evaluating the relationship fit.
  • Techniques to include evaluation of the 8 basic needs.
  • How do we translate the lessons learned from ITO to BPO.
AD/IPWS Marketplace Presentation: AD in the RTE: How Do You Know You're There?
(MTP01B)
5:15 pm - 5:30 pm   24 March 2003 
Solon, Bob   

In the Real-time Enterprise (RTE), which so many organizations aspire to be or are now, it's all about elapsed time: how long will a given business process take? Application Development (AD) is no exception. See what the current trends for AD elapsed time are, and what AD organizations need to do to ensure they are as real-time as the businesses they support.

    ESCM Marketplace Presentation: A Pragmatic Approach to the ERP II and SCM Hype
    (MTP02A)
    5:40 pm - 5:55 pm   24 March 2003 
    Krivda, Tom   

    Using the ERP II and SCM Hype Cycle frameworks, present and discuss solution maturity and help you assess your high-level path forward relative to your desired balance of risk vs. reward.

      BIDW Marketplace Presentation: BI and Data Warehouse Vendor Evaluations: Some Method to the Madness
      (MTP02B)
      5:40 pm - 5:55 pm   24 March 2003 
      Dunne, Michael   

      With greater budget constraints, executives must investigate more diligently the factors that influence their procurements of data warehouse and BI technologies. This session outlines techniques that can assist such efforts.

        AIM Marketplace Presentation: The World-Wide Market for Application Integration, Middleware and Portals
        (MTP03A)
        6:05 pm - 6:20 pm   24 March 2003 
        Correia, Joanne   

        This session speaks about the dynamics of the worldwide software market in relationship to the drivers and inhibitors of the Application Integration, Middleware and Portal markets.

          WM Marketplace Presentation: Mobile/Wireless Marketplace Realities
          (MTP03B)
          6:05 pm - 6:20 pm   24 March 2003 
          King, Michael   

          With rapidly shifting vendor and technology landscapes, how do you pick the right mobile technologies (handsets, networks, and servers) for your applications -- and what applications need mobility anyway? This session will examine the choices for mobility and offer advice on application and technology selections.

            SORC Marketplace Presentation: Business Case -- Art or Science?
            (MTP04A)
            6:30 pm - 6:45 pm   24 March 2003 
            Campbell, Chris   

            Outsourcing decisions are typically accompanied by an economic justification or business case. The presentation will discuss the key elements of a business case and the leverage points or key assumptions that are the essential building blocks. Savvy decision-makers will test and challenge these assumptions so that knowing how to defend them is critical to the success of the business case.

              SES Marketplace Presentation: The Worldwide Market for Collaboration Software and KM Tools
              (MTP04B)
              6:30 pm - 6:45 pm   24 March 2003 
              Oppenheimer, Burke   

              The dynamics, revenue, and forecast for the worldwide software market for Collaboration Software and KM Tools.

                SEC Marketplace Presentation: A Complete Information Security Program
                (MTP05A)
                11:10 am - 11:25 am   25 March 2003 
                Karlsson, Magnus   

                From Gartner Consulting, get a clear picture of the management components and processes required for good security. We'll look at policies, best practices and rules of thumb for development and management of the complete security program.

                  CRM Marketplace Presentation: Evaluating CRM Vendors in a Consolidating Market
                  (MTP05B)
                  11:10 am - 11:25 am   25 March 2003 
                  Dunne, Michael   

                  Facing economic uncertainty and retrenchment in technology adoption aspirations, executives must ensure the success of CRM product purchases. This session outlines the significant issues that can undermine such initiatives.

                    Marketplace Theater Presentation: Unisys Corporation on "Managing a Complex IT Environment While Delivering an Environment That Is Not Complex to Manage"
                    (MTP06A)
                    11:35 am - 11:50 am   25 March 2003

                    This session will provide a look at the continued evolution of the Unisys Sentinel program and its focus on "Self-managing Technologies for Today's data Center". The Unisys Sentinel program is a very pragmatic approach to delivering simplicity to the data center management environment. The session will show how Unisys continues to maintain technology leadership by delivering capabilities that go well beyond the hardware platform via our Sentinel vision and highlight significant, new management capabilities deliverable today.

                      Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions"
                      (MTP06B)
                      11:35 am - 11:50 am   25 March 2003

                      Presentation Description: A discussion and demonstration of real-time, high-performance access to applications and data from today's mobile devices -- including wireless -- using Citrix solutions.

                        SES Marketplace Presentation: Smart Enterprise and Application Platform Suite Evaluation Strategies
                        (MTP07A)
                        12:00 pm - 12:15 pm   25 March 2003 
                        Gootzit, David   

                        With the segmentation of the traditional portal market, organizations should closely examine the factors comprising an informed portal procurement. This session discusses the factors organizations should consider when determining whether they need Smart Enterprise or Application Platform Suite technologies, or a combination of both.

                          BIDW Marketplace Presentation: Data Warehouse Staged Implementation Best Practices
                          (MTP07B)
                          12:00 pm - 12:15 pm   25 March 2003 
                          McKinnon, Alistair   

                          The scope and complexity of an enterprise data warehouse demands a staged implementaion with tight linkages to business strategy and a business case that tracks compelling benefits.

                            Marketplace Theater Presentation
                            (MTP08A)
                            12:25 pm - 12:40 pm   25 March 2003

                            This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                              Marketplace Theater Presentation
                              (MTP08B)
                              12:25 pm - 12:40 pm   25 March 2003

                              This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                                ESM Marketplace Presentation: Network and Systems Management Market
                                (MTP09A)
                                12:50 pm - 1:05 pm   25 March 2003 
                                Schroeder, Norma   

                                The NSM market is forecast to grow more slowly, limited by budget pressure, a lackluster economy, and pricing pressure. Yet the IT organization's drive to control equipment costs and headcount will stablize demand for NSM products that automate, optimize, or rationalize IT processes. Market segments with above average growth prospects are identified.

                                  SORC Marketplace Presentation: Measurement Trends in Outsourcing
                                  (MTP09B)
                                  12:50 pm - 1:05 pm   25 March 2003 
                                  Ackerman, David   

                                  With benchmarking clauses being implemented, prices are being impacted as more outsourced engagements are measured. Get current feedback on the trends in pricing and what is impacting the pricing of engagements. Service levels in current engagements are changing. What are the trends in the level of service in outsourcing engagements? Understand the dynamics of service levels tracked by Gartner with the Gartner SL100 service level database of contracted service levels.

                                    Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners"
                                    (MTP10A)
                                    1:15 pm - 1:30 pm   25 March 2003

                                    Experience the next generation of innovation from Sun Microsystems and its partners. Discover "what's new" in Enterprise Integration, Business Intelligence, Developer Tools and Systems Management from our thought leading partners as they showcase new approaches to end-to-end solutions that harness the power of Solaris, Sun ONE, and the Java platform, to secure your business, mobilize your workforce, integrate your systems, and make your net work.

                                      Marketplace Theater Presentation: SAP on "CRM for a Customer-Centric Business"
                                      (MTP10B)
                                      1:15 pm - 1:30 pm   25 March 2003

                                      To be effective, an organization's CRM solution must center on an individual, meet industry-specific needs, be fully integrated into the systems landscape, and support collaborative processes. SAP will discuss this landscape including examples of contributing factors for success.

                                        AD/IPWS Marketplace Presentation: Application Development: A Global Issue
                                        (MTP11A)
                                        1:40 pm - 1:55 pm   25 March 2003 
                                        Duggan, James   Lanowitz, Theresa   

                                        Applications are responsible for running the business. Enterprise application development organizations must be able to research the latest technology, cope with ever diminishing resources and manage vendors. These tasks are daunting, find out how to make sense of the shifting roles and responsibilities of the enterprise application development organization.

                                          ESCM Marketplace Presentation: The Worldwide Market for ERP and SCM
                                          (MTP11B)
                                          1:40 pm - 1:55 pm   25 March 2003 
                                          Eschinger, Chad   

                                          This session discusses the dynamics of the worldwide software market in relationship to the drivers and inhibitors of the ERP and SCM markets.

                                            Marketplace Theater Presentation: Hewlett-Packard Company on "Manage Change, Improve ROI With the New HP Adaptive Management Software Platform"
                                            (MTP12A)
                                            2:05 pm - 2:20 pm   25 March 2003

                                            This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                                              Marketplace Theater Presentation: Microsoft on "Obtaining the Storage Metrics You Need to Plan Your WPNAS Consolidation Project"
                                              (MTP12B)
                                              2:05 pm - 2:20 pm   25 March 2003

                                              In order to plan and scope a consolidation project you need to know how much data is in the network, where it is, who owns it, when the last time was that someone accessed it, and what types of "junk" files shouldn't be migrated to new storage space. You also need to be able to identify the amount of junk data in your network -- and the cost savings achievable by recovering this wasted space as part of your consolidation project. Learn how the agentless Storage Analyzer component of FastLane Consolidator can deliver the answers to these questions -- and help you provide business case justification for your WPNAS consolidation project.

                                                CRM Marketplace Presentation: Evaluating CRM Vendors in a Consolidating Market
                                                (MTP13A)
                                                2:30 pm - 2:45 pm   25 March 2003 
                                                Dunne, Michael   

                                                Facing economic uncertainty and retrenchment in technology adoption aspirations, executives must ensure the success of CRM product purchases. This session outlines the significant issues that can undermine such initiatives.

                                                  ESM Marketplace Presentation: Effectively Selecting and Provisioning Enterprise System Management Systems and Solutions
                                                  (MTP13B)
                                                  2:30 pm - 2:45 pm   25 March 2003 
                                                  Dubiel, John   

                                                  Driving business toward zero latency and continuous operations demands increasingly effective ESM solutions. This presentation explores the ESM solutions enterprises should be considering, and examines successful approaches in selection and deployment through Gartner experiences in helping clients support the new business models using Enterprise Management Systems and Solutions.

                                                    Marketplace Theater Presentation: Microsoft "OneNote"
                                                    (MTP14A)
                                                    2:55 pm - 3:10 pm   25 March 2003

                                                    OneNote is a new Office family application designed to make it easy to capture, search, organize, and reuse notes and research information on a desktop, laptop, or tablet PC, using typed text, handwriting, or even voice notes.

                                                      Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions"
                                                      (MTP14B)
                                                      2:55 pm - 3:10 pm   25 March 2003

                                                      Presentation Description: A discussion and demonstration of real-time, high-performance access to applications and data from today's mobile devices -- including wireless -- using Citrix solutions.

                                                        SEC Marketplace Presentation: The Information Security Hype Cycle
                                                        (MTP15A)
                                                        3:20 pm - 3:35 pm   25 March 2003 
                                                        Wheatman, Victor   

                                                        Gartner's Information Security Hype cycles will tell you which threats and which protection technologies are new, which are mature, and which are languishing in the trough of disillusionment and irrelevancy.

                                                          SORC Marketplace Presentation: Business Case -- Art or Science?
                                                          (MTP15B)
                                                          3:20 pm - 3:35 pm   25 March 2003 
                                                          Campbell, Chris   

                                                          Outsourcing decisions are typically accompanied by an economic justification or business case. The presentation will discuss the key elements of a business case and the leverage points or key assumptions that are the essential building blocks. Savvy decision-makers will test and challenge these assumptions so that knowing how to defend them is critical to the success of the business case.

                                                            Marketplace Theater Presentation: Hewlett-Packard Company on "IT Consolidation: Journey to an Adaptive Infrastructure"
                                                            (MTP16A)
                                                            3:45 pm - 4:00 pm   25 March 2003
                                                              Marketplace Theater Presentation: Unisys Corporation on "MSA in the Data Center"
                                                              (MTP16B)
                                                              3:45 pm - 4:00 pm   25 March 2003

                                                              Is Microsoft ready for the enterprise? This session will highlight the Microsoft Systems Architecture (MSA) and describe how Unisys and Microsoft along with our partners including Brocade, Dell, EMC and Nortel are defining the ultimate data center for Microsoft-based applications.

                                                                AD/IPWS Marketplace Presentation: 2003 Predictions: The Worldwide Market for Application Development Tools and Internet Platforms
                                                                (MTP17A)
                                                                4:10 pm - 4:25 pm   25 March 2003 
                                                                Latimer, Nicole   

                                                                This session discusses the dynamics of the worldwide software market in relationship to the drivers and inhibitors of the Application Development Tools Segments (Hosted Development Services (HDS), Object-Oriented Analysis & Design (OOA&D), and Database Design segments) as well as internet platforms and web services.

                                                                  WM Marketplace Presentation: Designing Against Business Demand
                                                                  (MTP17B)
                                                                  4:10 pm - 4:25 pm   25 March 2003 
                                                                  Milligan, Victor   

                                                                  Provides an overview of the need to design and operate wireless capabilities to address business operations and processes, the approach to consider process mapping, and the method to develop ROI models to justify investments.

                                                                    Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners"
                                                                    (MTP18A)
                                                                    4:35 pm - 4:50 pm   25 March 2003

                                                                    Experience the next generation of innovation from Sun Microsystems and its partners. Discover "what's new" in Enterprise Integration, Business Intelligence, Developer Tools and Systems Management from our thought leading partners as they showcase new approaches to end-to-end solutions that harness the power of Solaris, Sun ONE, and the Java platform, to secure your business, mobilize your workforce, integrate your systems, and make your net work.

                                                                      Marketplace Theater Presentation
                                                                      (MTP18B)
                                                                      4:35 pm - 4:50 pm   25 March 2003

                                                                      This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                                                                        AIM Marketplace Presentation: Best Practices for the First Integration Project
                                                                        (MTP19A)
                                                                        5:00 pm - 5:15 pm   25 March 2003 
                                                                        Long, Gary   

                                                                        Most managers understand that application integration takes more than just buying middleware and tools, but they may be unclear on how to get started. This presentation summarizes some of the practical, issues involved and provides a readiness checklist.

                                                                          CRM Marketplace Presentation: The Worldwide Market for CRM Software Applications
                                                                          (MTP19B)
                                                                          5:00 pm - 5:15 pm   25 March 2003 
                                                                          Topolinski, Tom   

                                                                          This session speaks about the dynamics of the worldwide CRM software market, including vendor performance, drivers and inhibitors, as well as future trends.

                                                                            Marketplace Theater Presentation: SAP on "Building and Adaptive Supply Chain"
                                                                            (MTP20A)
                                                                            5:25 pm - 5:40 pm   25 March 2003

                                                                            mySAP(tm) Supply Chain Management (mySAP SCM) transforms the linear, sequential supply chains into an adaptive supply chain network and includes key capabilities for planning, execution, coordination, and collaboration. In this presentation, learn how mySAP SCM creates value for the entire supply chain network by allowing companies to lower operating costs, improve productivity, and increase profitability.

                                                                              Marketplace Theater Presentation
                                                                              (MTP20B)
                                                                              5:25 pm - 5:40 pm   25 March 2003

                                                                              This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                                                                                SES Marketplace Presentation: The Worldwide Market for Collaboration Software and KM Tools
                                                                                (MTP21A)
                                                                                5:45 pm - 6:00 pm   25 March 2003 
                                                                                Oppenheimer, Burke   

                                                                                The dynamics, revenue, and forecast for the worldwide software market for Collaboration Software and KM Tools.

                                                                                  AD/IPWS Marketplace Presentation: AD in the RTE: How Do You Know You're There?
                                                                                  (MTP21B)
                                                                                  5:45 pm - 6:00 pm   25 March 2003 
                                                                                  Solon, Bob   

                                                                                  In the Real-time Enterprise (RTE), which so many organizations aspire to be or are now, it's all about elapsed time: how long will a given business process take? Application Development (AD) is no exception. See what the current trends for AD elapsed time are, and what AD organizations need to do to ensure they are as real-time as the businesses they support.

                                                                                    SORC Marketplace Presentation: Evaluation and Selection -- Techniques for Success
                                                                                    (MTP22A)
                                                                                    11:10 am - 11:25 am   26 March 2003 
                                                                                    Andersen, Michael   

                                                                                    This presentation will be a reinforcement of the thought leadership Gartner has provided around alternative methods and techniques to the RFP process

                                                                                    • Recognition that RFPs do not constitute evaluating the relationship fit.
                                                                                    • Techniques to include evaluation of the 8 basic needs.
                                                                                    • How do we translate the lessons learned from ITO to BPO
                                                                                    AIM Marketplace Presentation: Best Practices for the First Integration Project
                                                                                    (MTP22B)
                                                                                    11:10 am - 11:25 am   26 March 2003 
                                                                                    Long, Gary   

                                                                                    Most managers understand that application integration takes more than just buying middleware and tools, but they may be unclear on how to get started. This presentation summarizes some of the practical, issues involved and provides a readiness checklist.

                                                                                      Marketplace Theater Presentation: Unisys Corporation on "Managing a Complex IT Environment While Delivering an Environment That Is Not Complex to Manage"
                                                                                      (MTP23A)
                                                                                      11:35 am - 11:50 am   26 March 2003

                                                                                      This session will provide a look at the continued evolution of the Unisys Sentinel program and its focus on "Self-managing Technologies for Today's data Center". The Unisys Sentinel program is a very pragmatic approach to delivering simplicity to the data center management environment. The session will show how Unisys continues to maintain technology leadership by delivering capabilities that go well beyond the hardware platform via our Sentinel vision and highlight significant, new management capabilities deliverable today.

                                                                                        Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions"
                                                                                        (MTP23B)
                                                                                        11:35 am - 11:50 am   26 March 2003

                                                                                        Presentation Description: A discussion and demonstration of real-time, high-performance access to applications and data from today's mobile devices -- including wireless -- using Citrix solutions.

                                                                                          AD/IPWS Marketplace Presentation: 2003 Predictions: The Worldwide Market for Application Development Tools and Internet Platforms
                                                                                          (MTP24A)
                                                                                          12:00 pm - 12:15 pm   26 March 2003 
                                                                                          Latimer, Nicole   

                                                                                          This session discusses the dynamics of the worldwide software market in relationship to the drivers and inhibitors of the Application Development Tools Segments (Hosted Development Services (HDS), Object-Oriented Analysis & Design (OOA&D), and Database Design segments) as well as internet platforms and web services.

                                                                                            WM Marketplace Presentation: Mobile/Wireless Marketplace Realities
                                                                                            (MTP24B)
                                                                                            12:00 pm - 12:15 pm   26 March 2003 
                                                                                            King, Michael   

                                                                                            With rapidly shifting vendor and technology landscapes, how do you pick the right mobile technologies (handsets, networks, and servers) for your applications… and what applications need mobility anyway? This session will examine the choices for mobility and offer advice on application and technology selections.

                                                                                              Marketplace Theater Presentation: Hewlett Packard Company on "Resource Virtualization: Dynamically Reallocate Resources in Response to Changing Business Needs"
                                                                                              (MTP25A)
                                                                                              12:25 pm - 12:40 pm   26 March 2003
                                                                                                Marketplace Theater Presentation
                                                                                                (MTP25B)
                                                                                                12:25 pm - 12:40 pm   26 March 2003

                                                                                                This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                                                                                                  ESM Marketplace Presentation: Network and Systems Management Market
                                                                                                  (MTP26A)
                                                                                                  12:50 pm - 1:05 pm   26 March 2003 
                                                                                                  Schroeder, Norma   

                                                                                                  The NSM market is forecast to grow more slowly, limited by budget pressure, a lackluster economy, and pricing pressure. Yet the IT organization's drive to control equipment costs and headcount will stablize demand for NSM products that automate, optimize, or rationalize IT processes. Market segments with above average growth prospects are identified.

                                                                                                    WM Marketplace Presentation: Designing Against Business Demand
                                                                                                    (MTP26B)
                                                                                                    12:50 pm - 1:05 pm   26 March 2003 
                                                                                                    Milligan, Victor   

                                                                                                    Provides an overview of the need to design and operate wireless capabilities to address business operations and processes, the approach to consider process mapping, and the method to develop ROI models to justify investments.

                                                                                                      Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners"
                                                                                                      (MTP27A)
                                                                                                      1:15 pm - 1:30 pm   26 March 2003

                                                                                                      Experience the next generation of innovation from Sun Microsystems and its partners. Discover "what's new" in Enterprise Integration, Business Intelligence, Developer Tools and Systems Management from our thought leading partners as they showcase new approaches to end-to-end solutions that harness the power of Solaris, Sun ONE, and the Java platform, to secure your business, mobilize your workforce, integrate your systems, and make your net work.

                                                                                                        Marketplace Theater Presentation: SAP on "Introduction to the SAP Employee Productivity Suite"
                                                                                                        (MTP27B)
                                                                                                        1:15 pm - 1:30 pm   26 March 2003

                                                                                                        This presentation will provide an overview of SAP's comprehensive, integrated set of self-service management and productivity tools that build on SAP's strengths in existing solutions for employee self service and manager self service and increase employee access to information and business processes.

                                                                                                          AD/IPWS Marketplace Presentation: Application Development: A Global Issue
                                                                                                          (MTP28A)
                                                                                                          1:40 pm - 1:55 pm   26 March 2003 
                                                                                                          Duggan, James   Lanowitz, Theresa   

                                                                                                          Applications are responsible for running the business. Enterprise application development organizations must be able to research the latest technology, cope with ever diminishing resources and manage vendors. These tasks are daunting, find out how to make sense of the shifting roles and responsibilities of the enterprise application development organization.

                                                                                                            ESM Marketplace Presentation: Effectively Selecting and Provisioning Enterprise System Management Systems and Solutions
                                                                                                            (MTP28B)
                                                                                                            1:40 pm - 1:55 pm   26 March 2003 
                                                                                                            Dubiel, John   

                                                                                                            Driving business toward zero latency and continuous operations demands increasingly effective ESM solutions. This presentation explores the ESM solutions enterprises should be considering, and examines successful approaches in selection and deployment through Gartner experiences in helping clients support the new business models using Enterprise Management Systems and Solutions.

                                                                                                              Marketplace Theater Presentation: Microsoft on "How to use NAS for Business Continuity"
                                                                                                              (MTP29A)
                                                                                                              2:05 pm - 2:20 pm   26 March 2003

                                                                                                              Learn how to leverage the power of Windows-Powered NAS into your existing Windows infrastructure — and provide high availability and disaster recovery in a scalable and cost-effective manner. Come see how Windows can protect Windows, using Double-Take replication software from NSI.

                                                                                                                Marketplace Theater Presentation: SAP on "Introducing Visibility and Efficiency to the Delivery of Project-Based Services"
                                                                                                                (MTP29B)
                                                                                                                2:05 pm - 2:20 pm   26 March 2003

                                                                                                                This presentation will describe how executives can use technology as an enabler to streamline the delivery of knowledge and project-based services and sharpen their focus on offering greater value to customers.

                                                                                                                  BIDW Marketplace Presentation: BI and Data Warehouse Vendor Evaluations: Some Method to the Madness
                                                                                                                  (MTP30A)
                                                                                                                  2:30 pm - 2:45 pm   26 March 2003 
                                                                                                                  Dunne, Michael   

                                                                                                                  With greater budget constraints, executives must investigate more diligently the factors that influence their procurements of data warehouse and BI technologies. This session outlines techniques that can assist such efforts.

                                                                                                                    ESCM Marketplace Presentation: A Pragmatic Approach to the ERP II and SCM Hype
                                                                                                                    (MTP30B)
                                                                                                                    2:30 pm - 2:45 pm   26 March 2003 
                                                                                                                    Krivda, Tom   

                                                                                                                    Using the ERP II and SCM Hype Cycle frameworks, present and discuss solution maturity and help you assess your high-level path forward relative to your desired balance of risk vs. reward.

                                                                                                                      Marketplace Theater Presentation: Microsoft on "SharePoint"
                                                                                                                      (MTP31A)
                                                                                                                      2:55 pm - 3:10 pm   26 March 2003 
                                                                                                                      Lewison, Melinda   

                                                                                                                      Windows SharePoint Services lets users create, use, and manage sites focused on team productivity and information sharing, while SharePoint Portal Server connects those sites with people, teams, knowledge, and applications. The SharePoint platform is designed for rich extensibility using the Windows .NET Framework.

                                                                                                                        Marketplace Theater Presentation: Citrix Systems, Inc. on "Mobilizing a Workforce With Citrix Solutions"
                                                                                                                        (MTP31B)
                                                                                                                        2:55 pm - 3:10 pm   26 March 2003

                                                                                                                        Presentation Description: A discussion and demonstration of real-time, high-performance access to applications and data from today's mobile devices -- including wireless -- using Citrix solutions.

                                                                                                                          SEC Marketplace Presentation: The Information Security Hype Cycle
                                                                                                                          (MTP32A)
                                                                                                                          3:20 pm - 3:35 pm   26 March 2003 
                                                                                                                          Wheatman, Victor   

                                                                                                                          Gartner's Information Security Hype cycles will tell you which threats and which protection technologies are new, which are mature, and which are languishing in the trough of disillusionment and irrelevancy.

                                                                                                                            AIM Marketplace Presentation: The Worldwide Market for Application Integration, Middleware and Portals
                                                                                                                            (MTP32B)
                                                                                                                            3:20 pm - 3:35 pm   26 March 2003 
                                                                                                                            Correia, Joanne   

                                                                                                                            This session speaks about the dynamics of the worldwide software market in relationship to the drivers and inhibitors of the Application Integration, Middleware and Portal markets.

                                                                                                                              Marketplace Theater Presentation: Hewlett Packard Company on "Maximizing Your Return on Information Technology: A Methodology for Decreasing Your IT Costs"
                                                                                                                              (MTP33A)
                                                                                                                              3:45 pm - 4:00 pm   26 March 2003
                                                                                                                                Marketplace Theater Presentation: Unisys Corporation on "MSA in the Data Center"
                                                                                                                                (MTP33B)
                                                                                                                                3:45 pm - 4:00 pm   26 March 2003

                                                                                                                                Is Microsoft ready for the enterprise? This session will highlight the Microsoft Systems Architecture (MSA) and describe how Unisys and Microsoft along with our partners including Brocade, Dell, EMC and Nortel are defining the ultimate data center for Microsoft-based applications.

                                                                                                                                  BIDW Marketplace Presentation: Data Warehouse Staged Implementation Best Practices
                                                                                                                                  (MTP34A)
                                                                                                                                  4:10 pm - 4:25 pm   26 March 2003 
                                                                                                                                  McKinnon, Alistair   

                                                                                                                                  The scope and complexity of an enterprise data warehouse demands a staged implementaion with tight linkages to business strategy and a business case that tracks compelling benefits.

                                                                                                                                    SES Marketplace Presentation: Smart Enterprise and Application Platform Suite Evaluation Strategies
                                                                                                                                    (MTP34B)
                                                                                                                                    4:10 pm - 4:25 pm   26 March 2003 
                                                                                                                                    Gootzit, David   

                                                                                                                                    With the segmentation of the traditional portal market, organizations should closely examine the factors comprising an informed portal procurement. This session discusses the factors organizations should consider when determining whether they need Smart Enterprise or Application Platform Suite technologies, or a combination of both.

                                                                                                                                      Marketplace Theater Presentation: Sun Microsystems on "Sun Microsystems and Its Partners"
                                                                                                                                      (MTP35A)
                                                                                                                                      4:35 pm - 4:50 pm   26 March 2003

                                                                                                                                      Experience the next generation of innovation from Sun Microsystems and its partners. Discover "what's new" in Enterprise Integration, Business Intelligence, Developer Tools and Systems Management from our thought leading partners as they showcase new approaches to end-to-end solutions that harness the power of Solaris, Sun ONE, and the Java platform, to secure your business, mobilize your workforce, integrate your systems, and make your net work.

                                                                                                                                        Marketplace Theater Presentation
                                                                                                                                        (MTP35B)
                                                                                                                                        4:35 pm - 4:50 pm   26 March 2003

                                                                                                                                        This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                                                                                                                                          SEC Marketplace Presentation: A Complete Information Security Program
                                                                                                                                          (MTP36A)
                                                                                                                                          5:00 pm - 5:15 pm   26 March 2003 
                                                                                                                                          Karlsson, Magnus   

                                                                                                                                          From Gartner Consulting, get a clear picture of the management components and processes required for good security. We'll look at policies, best practices and rules of thumb for development and management of the complete security program.

                                                                                                                                            SORC Marketplace Presentation: Measurement Trends in Outsourcing
                                                                                                                                            (MTP36B)
                                                                                                                                            5:00 pm - 5:15 pm   26 March 2003 
                                                                                                                                            Ackerman, David   

                                                                                                                                            With benchmarking clauses being implemented, prices are being impacted as more outsourced engagements are measured. Get current feedback on the trends in pricing and what is impacting the pricing of engagements. Service levels in current engagements are changing. What are the trends in the level of service in outsourcing engagements? Understand the dynamics of service levels tracked by Gartner with the Gartner SL100 service level database of contracted service levels.

                                                                                                                                              Marketplace Theater Presentation
                                                                                                                                              (MTP37A)
                                                                                                                                              5:25 pm - 5:40 pm   26 March 2003

                                                                                                                                              This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                                                                                                                                                Marketplace Theater Presentation
                                                                                                                                                (MTP37B)
                                                                                                                                                5:25 pm - 5:40 pm   26 March 2003

                                                                                                                                                This spring, check out the new ITxpo Marketplaces -- self-contained areas on the show floor designed to aggregate solution providers in a specific market, linking conference learning directly to market solutions. There will also be two Marketplace theaters on the show floor, offering value-add Gartner market analysis, vendor demonstrations and topic-intense learning on the show floor.

                                                                                                                                                  CRM Marketplace Presentation:The Worldwide Market for CRM Software Applications
                                                                                                                                                  (MTP38A)
                                                                                                                                                  5:45 pm - 6:00 pm   26 March 2003 
                                                                                                                                                  Topolinski, Tom   

                                                                                                                                                  This session speaks about the dynamics of the worldwide CRM software market, including vendor performance, drivers and inhibitors, as well as future trends.

                                                                                                                                                    ESCM Marketplace Presentation: The Worldwide Market for ERP and SCM
                                                                                                                                                    (MTP38B)
                                                                                                                                                    5:45 pm - 6:00 pm   26 March 2003 
                                                                                                                                                    Eschinger, Chad   

                                                                                                                                                    This session discusses the dynamics of the worldwide software market in relationship to the drivers and inhibitors of the ERP and SCM markets.



                                                                                                                                                      With so much to see and do at Symposium/ITxpo 2003, each day is like its own event.

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                                                                                                                                                      Registered attendees can download and print session presentations prior to and after the event.

                                                                                                                                                      Sunday , 23 March
                                                                                                                                                      Monday , 24 March
                                                                                                                                                      Tuesday , 25 March
                                                                                                                                                      Wednesday , 26 March
                                                                                                                                                      Thursday , 27 March


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