Daily Agenda Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken. Learn more Tuesday, 11 November 2003 9:30  - 10:30 Total Value of Opportunity (TVO): Using Business Metrics to Shed Light on IT Investments Nick Koulbanis     Track:   Business and IT Strategies Understanding the Asia-Pacific Hardware Landscape Ian Bertram   Martin Gilliland    Track:   Systems and Networks How to Get the Most from Gartner Research Betsy Burton   Geoff Johnson    Track:   Special Session How to Get the Most from Symposium/ITxpo 2003 Craig Baty     Track:   Special Session Selecting Tools and Technologies for Business Intelligence (BI): The Key Criteria Louisa Liu     Track:   Architecture and Software Development Total Cost of Ownership (TCO) Scenario Mike Lafford     Track:   Service Delivery and IT Operations 11:00  - 12:45 Business Process Fusion: Where It All Comes Together Craig Baty   Thomas Bittman     Bob Hayward    Simon Hayward     Mark Raskino, Kristian Steenstrup and Dion Wiggins  Track:    14:00  - 15:00 Aligning Business and Technology to Drive Business Growth Andy Kyte     Track:   Business and IT Strategies IT Operations and Infrastructure: Burning Issues and Advice Steve Bittinger     Track:   Service Delivery and IT Operations Application Software Scenario: From Diversity to Fusion Kathy Harris     Track:   Business Applications The 'New' Network and Telecom Manager: Keys to Success Geoff Johnson     Track:   Systems and Networks Powerhouse System Vendors: IBM, HP, Sun, Dell Betsy Burton   Matthew Boon    Track:   Special Session The Knowledge Workplace Magic Quadrant Challenge: Making Sense Out of Chaos Simon Hayward     Track:   Business Applications The Application Development (AD) Scenario Dion Wiggins     Track:   Architecture and Software Development 15:30  - 16:15 Will Your Critical Applications Sink or Swim? Presented by: Compuware Asia-Pacific     Track:   Solution Session Where does your information eat? Presented by: EMC     Track:   Solution Session Garbage In-Garbage Out Presented by: Hewlett-Packard Pty Ltd     Track:   Solution Session Driving New Revenue through Transformational Business Change Presented by: IBM Australia     Track:   Solution Session Intrusion Prevention: Myths, Challenges and Requirements. Is your business protected? Presented by: McAfee Security     Track:   Solution Session Increase your quality and productivity with Enterprise Change Management Presented by: Merant     Track:   Solution Session Security, Performance and Availability for Enterprise Networks Presented by: Radware Australia Pty Ltd     Track:   Solution Session 16:45  - 17:45 The Gartner Enterprise Architecture (EA) Framework Jeff Schulman     Track:   Architecture and Software Development Project Portfolio Management: Within Reach? Andy Kyte     Track:   Service Delivery and IT Operations Storage: Today, Tomorrow and Over the Next Five Years Phil Sargeant     Track:   Systems and Networks Powerhouse Software Vendors: Microsoft, SAP, Oracle, IBM Betsy Burton   Kristian Steenstrup    Track:   Special Session Would You Like an SAP Licence to Thrill? Derek Prior     Track:   Business Applications The Mobile Scenario Nick Ingelbrecht     Track:   Systems and Networks The Business Discipline of Real-Time Enterprise (RTE) Mark Raskino     Track:   Business and IT Strategies 19:00  - 22:30 Exclusive EXP Event With so much to see and do at Symposium/ITxpo 2003, each day is like its own event. Tuesday, 11 November Wednesday, 12 November Thursday, 13 November Friday, 14 November View Full Agenda Looking for something more specific? Browse through our 30+ tracks. Select track----------------------------Architecture and   Software Development Business and IT   Strategies Business Applications Financial Services   and IT Public Sector and IT Service Delivery and   IT Operations Service Delivery and   IT Operations Solution Session Special Session Systems and Networks View Full Track List Privacy Policy | Terms of Use © 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Gartner Events | Worldwide Events Calendar