Daily Agenda Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken. Learn more Wednesday, 12 November 2003 8:30  - 9:30 The CIO Agenda 2004: Drive Enterprise Effectiveness Jose Ruggero     Track:   Business and IT Strategies Practical Outsourcing: Managing the Choices, Risks and Outcomes Craig Baty     Track:   Business and IT Strategies Retail Financial Service Delivery: The Challenge of Technology Innovation David Furlonger     Track:   Financial Services and IT Planning a MySAP Enterprise Architecture Derek Prior     Track:   Business Applications Making Savings in Networking for Fun and Profit Geoff Johnson     Track:   Systems and Networks The Enterprise Nervous System (ENS): Life Blood of Integration Jess Thompson     Track:   Architecture and Software Development Cyberattacks: What You Need to Know and What You Need to Do Rich Mogull     Track:   Service Delivery and IT Operations 10:00  - 11:00 Top 10 Strategic Technologies for 2004 Bob Hayward     Track:   Special Session Designing IT Governance for Enterprise Strategy Marianne Broadbent     Track:   Business and IT Strategies Wireless Email: An Enterprise Priority Ken Dulaney     Track:   Systems and Networks Getting Real Value from Enterprise Architecture (EA) in the Financial Services (FS) Industry Mary Knox     Track:   Financial Services and IT Unifying Application Development (AD) Change Management: Software Puzzle Pieces Partha Iyengar     Track:   Architecture and Software Development IT Operations Processes: Is IT Infrastructure Library (ITIL) the Answer? Steve Bittinger     Track:   Service Delivery and IT Operations What 'New Elements' are Created by Business Process Fusion (BPF)? Simon Hayward     Track:   Business Applications 11:30  - 12:15 Benefits of Business Process and Information Integration Presented by: WebSphere     Track:   Solution Session Helping your enterprise achieve On-Demand Access with the new Citrix® MetaFrame® Access Suite Presented by: Citrix Systems Asia Pacific     Track:   Solution Session Making Corporate Performance Everyone’s Business Presented by: Cognos     Track:   Solution Session Enterprise Effectiveness through Business Insight Presented by: Fujitsu Australia Limited     Track:   Solution Session Manage the Business of IT Presented by: Mercury Interactive     Track:   Solution Session Building and managing Web Services in a legacy Environment Presented by: SeeBeyond     Track:   Solution Session SAN For The Masses Presented by: Acer Computer Australia     Track:   Solution Session 12:15  - 13:30 Exclusive EXP Event 13:30  - 14:30 Demonstrating the Business Value of IT John Roberts     Track:   Business and IT Strategies Enterprise Portals: How to Tame the Beast Gene Phifer     Track:   Business Applications The Future of Enterprise Security Rich Mogull     Track:   Service Delivery and IT Operations Gartner Networking Scenario: A Step Closer to Convergence Bob Hafner     Track:   Systems and Networks Straight Through Processing (STP): Where’s the Value - Profit or Loss? David Furlonger     Track:   Financial Services and IT All IT Utilities are Not the Same: Defining and Comparing On-Demand/IT Utility Infrastructures and Services Michele Caminos     Track:   Service Delivery and IT Operations Application Server Scenario: APS, J2EE, .NET and More Jess Thompson     Track:   Architecture and Software Development 15:00  - 16:00 Application Portfolio Management: The First Step Toward Application Modernisation Partha Iyengar     Track:   Architecture and Software Development Technology Foundations of a Real-Time Enterprise (RTE): Fusion, Business Activity Monitoring (BAM) and Beyond Mark Raskino     Track:   Business and IT Strategies Gartner Predicts: Computing Power Meets Virtulisation Tom Bittman     Track:   Systems and Networks Corporate Performance Management (CPM) Scenario Ted Friedman     Track:   Business Applications Enterprise Risk Management for the Financial Services (FS) Industry: Managing Risk Before it Manages You Mary Knox     Track:   Financial Services and IT Trust and Control: The Art of Making Outsourcing Relationships Work Rolf Jester     Track:   Service Delivery and IT Operations Wireless Local-Area Networks (WLANs): Broadband Between the Wires Ken Dulaney     Track:   Systems and Networks 16:30  - 17:15 Delivering Business Value through Integrated Innovation Presented by: Microsoft Pty Ltd     Track:   Solution Session “The Rack is Your Datacentre” - Network Critical Physical Infrastructure (NCPI) and the need for a revolution in server room design Presented by: APC (American Power Conversion)     Track:   Solution Session 21st Century Software Development Manage your Application Lifecycle, don’t let it manage you! Presented by: Borland Australia     Track:   Solution Session Integrating access to people, content and applications Presented by: Lotus Software     Track:   Solution Session Harness the power of automation to reduce costs and improve resource availability and utilisation Presented by: Tivoli Software     Track:   Solution Session Wireless communication for the company that has everything Presented by: Vodafone     Track:   Solution Session 17:30  - 18:30 Gaining Value from Technology: Moving from Costs to Value Kathy Harris     Track:   Business and IT Strategies The Evolution Toward Real-Time Infrastructure Tom Bittman     Track:   Service Delivery and IT Operations The Road to Internet Protocol (IP) Telephony Bob Hafner     Track:   Systems and Networks Enterprise Server (ES) Selection Matthew Boon     Track:   Systems and Networks Financial Services (FS) Industry Panel Richard Harris   David Furlonger     Mary Knox    Track:   Financial Services and IT Managing Architecture for Success Greta James     Track:   Architecture and Software Development The Content Challenge: Managing the Infoglut Gene Phifer     Track:   Business Applications With so much to see and do at Symposium/ITxpo 2003, each day is like its own event. Tuesday, 11 November Wednesday, 12 November Thursday, 13 November Friday, 14 November View Full Agenda Looking for something more specific? Browse through our 30+ tracks. Select track----------------------------Architecture and   Software Development Business and IT   Strategies Business Applications Financial Services   and IT Public Sector and IT Service Delivery and   IT Operations Service Delivery and   IT Operations Solution Session Special Session Systems and Networks View Full Track List Privacy Policy | Terms of Use © 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Gartner Events | Worldwide Events Calendar