Daily Agenda Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken. Learn more Thursday, 13 November 2003 9:00  - 10:00 IT Leadership Scenario: New Directions, New Strategies Diane Morello     Track:   Business and IT Strategies Web Services (WS) Scenario: Web Services Get Real Dion Wiggins     Track:   Architecture and Software Development Converging Wireless Technologies for the Enterprise Robin Simpson     Track:   Systems and Networks Enterprise Resource Planning II (ERP II): A Business Blueprint for Uncertain Times Kristian Steenstrup     Track:   Business Applications Understanding and Leveraging Open Source as a Disruptive Innovation Steve Bittinger     Track:    Re-engineering the Face of Government John Kost     Track:   Public Sector and IT Server Consolidation Vendor/User Shootout Matthew Boon   Phil Sargeant    Track:   Systems and Networks 9:00  - 11:00 Case Study in Strategic Sourcing Ben Millrood   Meredith Allen     William Bangert    Tom Dissing     Michael Gale Mark Probyn Michael Smart  Track:   Special Session 10:30  - 11:30 Emerging Technologies: The Radar Screen 2005-2014 Bob Hayward     Track:   Special Session Managing the New IT Risks Marcus Blosch     Track:   Business and IT Strategies ROI in Government: Toward the Public Value of IT Andrea Di Maio     Track:   Public Sector and IT IT Operations: Enterprise Management Geoff Johnson     Track:   Service Delivery and IT Operations Optimising Web Enabled Applications: The Network Factor Mark Fabbi     Track:   Systems and Networks Customer Relationship Management (CRM) Scenario: The Future of Customer Relationships and Technologies Beth Eisenfeld     Track:   Business Applications Practical Architecture Guidance and Sequence for Implementation Jeff Schulman     Track:   Architecture and Software Development 12:00  - 12:45 Enterprise Content Management: Beyond Just Content Presented by: FileNet Corporation     Track:   Solution Session Partnering beyond the technology for IT success Presented by: Hitachi Data Systems     Track:   Solution Session Driving Performance Growth Presented by: Hyperion     Track:   Solution Session Getting It Ready for Corporate Prime-Time Presented by: Novell     Track:   Solution Session Successful Software Development and Deployment in an "on demand" World Presented by: Rational Software     Track:   Solution Session Real-Time Business Realities Presented by: TIBCO Software     Track:   Solution Session The Value of Smart Enterprise Suites Today Presented by: Vignette     Track:   Solution Session 14:00  - 15:00 The Business Case for Knowledge Management (KM) Kathy Harris     Track:   Business and IT Strategies Implementing Business Based Service Level Agreements (SLAs) Jim Longwood     Track:   Service Delivery and IT Operations Elevating Performance in Turbulent Times Diane Morello     Track:   Business and IT Strategies Outfitting the Front Line in a Digitally Confused World Ian Bertram     Track:   Systems and Networks Business Application Competence Centres: Optimising Post Go-Live Support Derek Prior     Track:   Business Applications Proven Practices in Tough Times for Leading Public Sector IS Organisations John Kost     Track:   Public Sector and IT Lethal Integration Combo: Business Activity Monitoring (BAM) and Business Process Management (BPM) Jim Sinur     Track:   Architecture and Software Development 15:30  - 16:30 The Payoff from Strategic Planning and Project Prioritisation John Roberts     Track:   Business and IT Strategies Business Intelligence (BI) and Data Warehousing Scenario: Key Trends and Evolving Markets Ted Friedman     Track:   Architecture and Software Development The Next Generation of Telecoms Network Services: What Should we Expect? Chee Eng To     Track:   Service Delivery and IT Operations Six Keys to Better Procurement Contract Management Andy Kyte     Track:   Business Applications Public Policies for Critical Infrastructure Protection (CIP) Andrea Di Maio   Rich Mogull    Track:   Public Sector and IT Linux in the Enterprise: Server Capabilities and Realities Phil Sargeant   Matthew Boon    Track:   Systems and Networks Customer Relationship Management (CRM) ROI: Mission Possible Beth Eisenfeld     Track:   Business Applications 17:00  - 18:00 Enterprise Architecture (EA): Getting a Handle on Complexity Greta James     Track:   Architecture and Software Development IT Financial Management and Chargeback Jim Longwood     Track:   Service Delivery and IT Operations Great Debate: Going Offshore for Business and IT Services Partha Iyengar   Rolf Jester    Track:   Business and IT Strategies Government Industry Panel Richard Harris   Andrea Di Maio     John Kost    Government CIOs    Track:   Public Sector and IT The Future of Windows in the Enterprise Tom Bittman     Track:   Systems and Networks Great Debate: Integrated Suite or Best-of-Breed? Beth Eisenfeld (Host)   Kristian Steenstrup     Derek Prior    Track:   Business Applications Internet Protocol Virtual Private Networks (IP-VPN): A Case for the Internet? Chee Eng To     Track:   Systems and Networks With so much to see and do at Symposium/ITxpo 2003, each day is like its own event. Tuesday, 11 November Wednesday, 12 November Thursday, 13 November Friday, 14 November View Full Agenda Looking for something more specific? Browse through our 30+ tracks. Select track----------------------------Architecture and   Software Development Business and IT   Strategies Business Applications Financial Services   and IT Public Sector and IT Service Delivery and   IT Operations Service Delivery and   IT Operations Solution Session Special Session Systems and Networks View Full Track List Privacy Policy | Terms of Use © 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Gartner Events | Worldwide Events Calendar