Gartner analysts go one-on-one with each Keynote guest. Trends confirmed. Illusions shattered. News broken.
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Financial services enterprises rely on IT and are among the highest spenders. Highly competitive and constantly changing, they show no sign of slowing down. Learn how to exploit and derive real business value from existing and emerging technologies to provide your organisation with competitive advantage.
Retail Financial Service Delivery: The Challenge of Technology Innovation
(31C)
8:30 - 9:30 12 November 2003
David Furlonger
Technology is moving to the front-end of retail financial services delivery. This presentation identifies the challenge this change poses for financial providers and industry vendors, drawing on emerging technology research and a GartnerG2 consumer survey.
- Which emerging technologies are ready for prime time
- Which consumer behaviours and provider preferences will drive priorities on experimentation
- What convergences of technologies and consumer needs should shape development priorities
Getting Real Value from Enterprise Architecture (EA) in the Financial Services (FS) Industry
(32D)
10:00 - 11:00 12 November 2003
Mary Knox
EA is critical for the networked financial enterprise. But many struggle with its definition, justification and business alignment. We explore its role, its value to the business and the different approaches that can be taken to achieve a meaningful outcome.
- Why is EA critical for today's financial institution
- What specific business and IT value does EA provide to financial institutions
- How to align EA initiatives with business
Straight Through Processing (STP): Where’s the Value - Profit or Loss?
(34E)
13:30 - 14:30 12 November 2003
David Furlonger
STP is a critical issue and vital goal for financial service providers. This session looks at the business value of STP and highlights key findings from the Gartner/SIA Global STP survey in a thought-provoking presentation.
- What impact will STP have on industry growth, productivity and profitability
- Will STP be a catalyst for systemic change within the industry
Enterprise Risk Management for the Financial Services (FS) Industry: Managing Risk Before it Manages You
(35E)
15:00 - 16:00 12 November 2003
Mary Knox
Risk comes in many dimensions and can seriously impair the health of an enterprise. As corporations move to real time, so does risk. Risk can, however can be identified, controlled, financed and leveraged to enhance profitability and improve overall company performance. Risk management principles must be applied across the enterprise. Here we examine the elements of an integrated program of Enterprise Risk Management.
- What are the primary components of enterprise risk management
- How do financial services providers approach enterprise risk projects
- What technologies are required to support enterprise risk management and what are the IT implications
Financial Services (FS) Industry Panel
(37E)
17:30 - 18:30 12 November 2003
Richard Harris David Furlonger Mary Knox
A panel debate to conclude the Financial Services and IT Track, answering the hot issues of Symposium/ITxpo and taking audience questions
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